R
Railwayβ€’14mo ago
mr. Nermin

Issues with the plan

I have updated the plan from hobby to pro plan and created a team when the regions update was first introduced and I was able to set a region in the ENV but after your last updated my account switched to hobby once mode. I already paid the transfer from one plan to another i dont want to be charged once more for the transfer. Please help. Project ID: 118cf9ad-0595-4e8f-b330-4349d614fb09
32 Replies
Percy
Percyβ€’14mo ago
Project ID: 118cf9ad-0595-4e8f-b330-4349d614fb09
Brody
Brodyβ€’14mo ago
region switching is now done from within the service settings
No description
mr. Nermin
mr. NerminOPβ€’14mo ago
yes i know but it doesnt alow me since it switched to hobby once more. Here is the screenshot of the team and profile
No description
mr. Nermin
mr. NerminOPβ€’14mo ago
I would have to switch to pro plan once more and they would charge me once more
Brody
Brodyβ€’14mo ago
im sorry but im not seeing any issues with that screenshot, is quierosol not your team?
mr. Nermin
mr. NerminOPβ€’14mo ago
yes quierosol is our team that is why im showing it to you. You can create team only on the pro plan but i cannot change regions
No description
mr. Nermin
mr. NerminOPβ€’14mo ago
when i checked out the plan on the settings it switched to hobby once more
Brody
Brodyβ€’14mo ago
oh, according to your discord badges, you aren't on beta, type /beta to join
mr. Nermin
mr. NerminOPβ€’14mo ago
where do i type that?
Brody
Brodyβ€’14mo ago
here
mr. Nermin
mr. NerminOPβ€’14mo ago
OK i joined what now πŸ˜„
Brody
Brodyβ€’14mo ago
refresh your railway dashboard and see if you can choose your region may need to clear cache
mr. Nermin
mr. NerminOPβ€’14mo ago
No description
mr. Nermin
mr. NerminOPβ€’14mo ago
i dont think its the beta as i wrote its about the plan it is switched to hobby plan
Brody
Brodyβ€’14mo ago
^
mr. Nermin
mr. NerminOPβ€’14mo ago
i cleared cache i will try to login to incognito to see if it is any different
mr. Nermin
mr. NerminOPβ€’14mo ago
No description
mr. Nermin
mr. NerminOPβ€’14mo ago
No description
Brody
Brodyβ€’14mo ago
is this service located in the team?
mr. Nermin
mr. NerminOPβ€’14mo ago
yes
Brody
Brodyβ€’14mo ago
https://railway.app/account what does this area say
No description
mr. Nermin
mr. NerminOPβ€’14mo ago
oh i have this account connected to my private railway and this one is my company account So I have to create a seperate discord just to be able to use the feature
Brody
Brodyβ€’14mo ago
okay but what does that area say? you can also join beta from the command pallet you dont need to link discord to get beta
mr. Nermin
mr. NerminOPβ€’14mo ago
No description
Brody
Brodyβ€’14mo ago
^ cmd / ctrl + k
mr. Nermin
mr. NerminOPβ€’14mo ago
where do i open the command pallet. Sorry for all of these questions but Im struggling to get to end of this πŸ˜„
Brody
Brodyβ€’14mo ago
inside a project
mr. Nermin
mr. NerminOPβ€’14mo ago
No description
mr. Nermin
mr. NerminOPβ€’14mo ago
ist this it and what do i type in
Brody
Brodyβ€’14mo ago
search for beta or priority boarding
mr. Nermin
mr. NerminOPβ€’14mo ago
ok that is it thank you very mucj much you are a life saver man
Brody
Brodyβ€’14mo ago
regions are back on the menu!
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