Mastercard ZIP CODE
Hello all π I tried to modify my credit card to another but it is now asking me for ZIP code (5digits) and I have no idea what to do.
37 Replies
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just put in your zip code
you can find yours here: https://worldpostalcode.com/what-is-my-zip-code
a zip code is also known as a postal code
im sure you have one
Yes
It is very kind of you not to assume anything here lol
My post code is 1220 in luxembourg, I do not have a 5 digit one
I guess the system is seeing me in the US ?
I tried on chrome (I was on Brave) and same result
that is definitely a problem, a conductor will probably be able to help you later and possibly escalate it to the team if necassery
no servers for luxembourg lol
haha, it is a restricted zone apparently !
I will try another card just in case for the moment
No working either. As the period is almost over, hope we will find a solution
Thread has been flagged to Railway team by @Adam.
try left padding with zeros
did not work :/
alright please just wait for the teams input
did you try a revolut card?
whatβs that?
it's what alot of EU people use for credit cards
since credit cards arent really the norm in EU like in US
its a credit card issuer
prepaid
its very big im sure if you google it you've probably seen it come by
So, what happened, I tried to replace the card, I took the wrong one from the saved ones I have and yes, it was a revolut one. I have no money on it, I just created the account, long story. Then I tried the one which was reissue on my side (mastercard from nexo) and I need the zip code. Then finally, I tried a prepaid one, not working either π
So revolut doesnt work even if money's in your account ?
It was a mistake, I do not want to use the revolut card π
I see
so I will not put money on the account for the moment ^^
yes i understand i was just asking
No problem π
Weird situation in any case lol, I just wanna pay ! π
does it allow you to leave the code postal 4 digits?
actually, i have an idea to get past the ZIP code
thats what we use for chatgpt as it doesnt take all creditcards
go to https://link.com
Link: Simple, secure one-click payments
Link is an easy and secure way to pay in one click on tens of thousands of sites.
they are a partner of stripe
and alot of times stripe will allow you to pay with either the usual stripe form or various other payment methods
like Link
link takes creditcard too, however it does not prompt me for a zip code
and if it does it'll ask you for the full billing address which should form check if it correct
it does not
I created an account on link
I will try to see if I can get pass the small replacement input in railway
Maybe I have to cancel the subscription and recreate one but afraid to do it
I cannot get to such page as the one you are showing
I just found a way to update billing info but nothing more
I tried to use 0 before, 0 after, 00000, 11111, 12345, nothing worked :/ Error message : Your card was declined.
Hello hello.
If I understand correctly, your card has a 4 digit zip code but Stripe expects a 5 digit one?
I've sent you a friend request, @nightmarebegood. Please slide into my DMs with the email linked to your Railway account and I'll get you sorted. 
fp more like king
Resolved. for these, feel free to tag me directly in the future!
for these, feel free to tag me directly in the future!Done, thank you all guys π ! love the support here
Running into the same issue, any ideas if this can be resolved without contacting team?
Nope, why donβt you want to contact the team?
What is the issue you are seeing?
Just didn't want to go to the top right away if I could maybe dig around myself.
I have a 6 digit postal code and my card won't validate.
@jr ^
Can you please email team@railway.app so that we can get the billing issue resolved