Refund request
Hello, I haven't used your service for a while and overlooked the need to unlink my card. Can I please request a refund of the deducted $6.82?
12 Replies
Project ID:
N/AI don't have any more projects
Thread has been flagged to Railway team by @Brody.
May I know how long I need to wait for a response?
should only be a few days max
Ok, tysm
if you dont get a response via email in the next couple of days i will directly tag in a team member
https://railway.app/account?p=support -> Request a refund
If it says you have no eligible invoices for refund, you aren't eligible for a refund sorry
Bruh
Why?
Your bill was for usage. Those were costs your project incurred, whether intended or not, and we charged you for them
If the form says you aren't eligible, nothing we can do, sorry
@rayofbytes has marked this thread as resolved.