R
Railway•15mo ago
Amjad

My website is not running due to SSL support

The browser is showing following message: alfajr.edu.pk uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH Project Id : b6cc4be2-8e74-4e70-9c8e-5f284f0ff582
49 Replies
Percy
Percy•15mo ago
Project ID: b6cc4be2-8e74-4e70-9c8e-5f284f0ff582
Brody
Brody•15mo ago
can you show us what you have in the domains of the service and show us what DNS settings you have in your domain provider
Amjad
AmjadOP•15mo ago
sure
Amjad
AmjadOP•15mo ago
No description
Brody
Brody•15mo ago
and the domains in railway?
Amjad
AmjadOP•15mo ago
No description
Amjad
AmjadOP•15mo ago
missing tick sign on alfajr.edu.pk
Brody
Brody•15mo ago
the no tick is normal, your app now runs behind a proxy, there's no way for railway to validate the DNS settings, this however should not matter how long ago did you add the domain to railway?
Amjad
AmjadOP•15mo ago
It was running correctly from the previous two days, on this morning it is showing me this error
Brody
Brody•15mo ago
very odd, I will flag the team to see if they can rerun the cert gen for you, in the mean time, update us if anything changes please
Amjad
AmjadOP•15mo ago
OK thanks for your support
Duchess
Duchess•15mo ago
Thread has been flagged to Railway team by @Brody.
Amjad
AmjadOP•15mo ago
Any update on this issue? ??? Anyone to help? ??
Medim
Medim•15mo ago
This is a community-driven help channel Be patient, or upgrade you account to Pro and get the email support.
Amjad
AmjadOP•15mo ago
OK
Brody
Brody•15mo ago
@rayofbytes - hey could you trigger a cert regen?
Ray
Ray•15mo ago
Did you change any of your DNS settings? You don't have a valid CNAME record
Brody
Brody•15mo ago
I get cloudflare ip's when I dig the domain, they're using the proxy so that's normal, is their cname they used not valid?
Ray
Ray•15mo ago
there's no cname at all oh it's CF
Brody
Brody•15mo ago
yeah that's normal as far as I'm aware
Ray
Ray•15mo ago
could you try toggling the orange cloud on and off again?
Amjad
AmjadOP•15mo ago
ok let me check you mean proxy status off and dns only ?
Brody
Brody•15mo ago
correct
Amjad
AmjadOP•15mo ago
I ve changed it to dns only
Ray
Ray•15mo ago
now try again it should just re-kick the process after you toggle the proxy
Amjad
AmjadOP•15mo ago
ve changed it to proxy again
Ray
Ray•15mo ago
it'll continue working 🙂
Brody
Brody•15mo ago
we'll see about that in 90 days
Amjad
AmjadOP•15mo ago
still not working
Ray
Ray•15mo ago
that'd likely be your browser cache
Amjad
AmjadOP•15mo ago
let me check after clearing my browser cache not working after clearing browser cache, with incognito, on my mobile , on edge , showing the message of insecure connection I have only Cname record on my cloudflare , should I include A record to work it properly or only cname is ok?
Brody
Brody•15mo ago
do not use any A records, railway only provides cnames
Amjad
AmjadOP•15mo ago
ok
Amjad
AmjadOP•15mo ago
this is my domain server
No description
Brody
Brody•15mo ago
your DNS settings are fine, let's just wait to hear back from ray
Amjad
AmjadOP•15mo ago
Thanks
Ray
Ray•15mo ago
Amjad
AmjadOP•15mo ago
It is set to full (strict), let me check
Amjad
AmjadOP•15mo ago
No description
Brody
Brody•15mo ago
you want to set it to just full
Amjad
AmjadOP•15mo ago
ok let me change it
Amjad
AmjadOP•15mo ago
changed
No description
Ray
Ray•15mo ago
Did you make any additional changes? It appeared to work for me after you turned proxying off. If it's still not working, try starting the process again: - Remove domain from your Railway service - Remove domain from Cloudflare - Add custom domain on Railway - Follow instructions, add domain to CF -> turn off orange cloud - Clear browser cache
Amjad
AmjadOP•15mo ago
Ok, I have not changed anything, let me turned off the proxying and then test it and if it not works then I will follow your instructions It is working fine after turning the proxy off on cloudflare Thank you very much for the help sir
Amjad
AmjadOP•15mo ago
My website is running ok now but if I want to set email with google workspace, the railway app show me these messages on my domain as shown in the figures , is it ok to set the google workspace email with these settings?
No description
No description
Brody
Brody•15mo ago
I'm not sure what this has to do with your email?
Amjad
AmjadOP•15mo ago
My website is running with proxy settings off on cloudflare but if I on the proxy, website stops running thats why I am thinking about email cname settings, lets c what happend when I set my emails
Brody
Brody•15mo ago
alright let me know how that goes
Amjad
AmjadOP•15mo ago
Yes of course
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