Novu•17mo ago

Creating subscriber w/o sharing data

Is there any way without sharing our users info to Novu can we send notification to them

64 Replies

sumitsaurabh927OP•17mo ago

@toufiq_75078_52369 taking up your question here What stack are you using?

Toufiq•17mo ago

for Novu?

sumitsaurabh927OP•17mo ago

yes, for creating sub

Toufiq•17mo ago

react

sumitsaurabh927OP•17mo ago

Okay. In React, I don't think you'll be able to create a sub w/o sharing basic data about the subscriber Our api mandates it:

import { Novu } from '@novu/node';

export const novu = new Novu('<REPLACE_WITH_API_KEY_FROM_ADMIN_PANEL>');

await novu.subscribers.identify(user.id, {
  email: user.email,
  firstName: user.firstName,
  lastName: user.lastName,
  phone: user.phone,
  avatar: user.profile_avatar
});

import { Novu } from '@novu/node';

export const novu = new Novu('<REPLACE_WITH_API_KEY_FROM_ADMIN_PANEL>');

await novu.subscribers.identify(user.id, {
  email: user.email,
  firstName: user.firstName,
  lastName: user.lastName,
  phone: user.phone,
  avatar: user.profile_avatar
});

Toufiq•17mo ago

react for frontend, for backend probably we will use your python SDK so if its not in react then in which stack is it possible

sumitsaurabh927OP•17mo ago

@unicodeveloper has knowledge of Python. Let us see what he has to say What's your use-case btw @toufiq_75078_52369 ?

Toufiq•17mo ago

we have internal app, which has customer care and end users, based on end users activity we want to notify customer care persons we cant share users data with anyone, so is there any way, we can create subscriber in our own env

sumitsaurabh927OP•17mo ago

AFAIK, there isn't. You can create subscribers with fake data but I'm unclear if it would help your particular use-case. In the subscriber creation code I shared above, things like email, avatar etc are optional so you will only need subscriberID but not sure if it helps. But let's wait for the response of @unicodeveloper

Toufiq•17mo ago

email and phone number will be needed when we want to send email/SMS

Novu_Bot•17mo ago

@toufiq_75078_52369, you just advanced to level 1!

sumitsaurabh927OP•17mo ago

Yes, in that case it won't be optional

Toufiq•17mo ago

so if we use self-hosted, then also its not possible?

sumitsaurabh927OP•17mo ago

If you self-host even then the subscribers creation process is same so no difference I suppose

Toufiq•17mo ago

okay and your product comes in SaaS, correct?

sumitsaurabh927OP•17mo ago

I don't understand what you mean by that. We've a cloud version that you can use or you can self-host

Toufiq•17mo ago

ok understood

sumitsaurabh927OP•17mo ago

LMK if you have any more questions!

Toufiq•17mo ago

main concern is users only

sumitsaurabh927OP•17mo ago

How many events are you expecting to send every month?

Toufiq•17mo ago

its still at evaluation process, not sure about it

sumitsaurabh927OP•17mo ago

Any rough estimates?

Toufiq•17mo ago

should be around 10-15k per month

sumitsaurabh927OP•17mo ago

Okay.

Prosper•17mo ago

@toufiq_75078_52369 if you are concerned about sharing customers data, then you can use our OSS version instead of the Novu Cloud version. We are GDPR compliant, SOC 2 and ISO 27001 compliant for Novu Cloud if you are concerned with Pii. Now we also have the ability to do a Novu hybrid-cloud enterprise plan if you still don't want to use the OSS version. you'll just need to go on a sales call for us to understand your needs and how to provide you with that.

Toufiq•17mo ago

Hi Sorry for late reply, So in OSS we dont have to give users info? users data will be saved in OSS database correct?

Prosper•17mo ago

Sorry for the confusion, OSS here mean the self-hosted Docker version of Novu. This means you host the database yourself

Toufiq•17mo ago

yes got it but still i need to use your API to create user as subscriber correct?

Prosper•17mo ago

if you are self-hosting, it means the API you are using is your hosted version of the API

Toufiq•17mo ago

and API will be hosted on our end

Prosper•17mo ago

yes

Toufiq•17mo ago

ok and i will be still using your portal to create a workflow and manage channel

Prosper•17mo ago

the portal will the hosted version as well.

Toufiq•17mo ago

okay, do you have any documentation related to this

Novu_Bot•17mo ago

@toufiq_75078_52369, you just advanced to level 2!

Prosper•17mo ago

https://docs.novu.co/overview/docker-deploy/

Deploy using Docker | Novu

Docker compose is the easiest way to get started with self-hosted Novu.

Toufiq•17mo ago

Hi @unicodeveloper if we use OSS do we still get updates in feature from novu? sorry to bother you again

Prosper•17mo ago

Let's refer to it as Self-hosted henceforth so it doesn't confuse people reading this. Because the whole product is OSS. Yes, you still get updates

Toufiq•16mo ago

Hi we have deployed Self-hosted and we are able to deploy it make it work. After doing all configuration and adding React code to client, we are able to get notifications. But we found database is getting deleted after some time even though docker-compose command is still working has anyone faced this?

Pawan Jain•16mo ago

Hi @toufiq_75078_52369 Possible reason of this is your database is publicly accessible I would recommend to add some security group rules to restrict it's public access

Toufiq•16mo ago

Ok let me try that as of now its open, i will look into it

Pawan Jain•16mo ago

Sure

Toufiq•16mo ago

Hi @Pawan Jain can we use other Database apart from mongodb Like our current postgresSql database

Pawan Jain•16mo ago

Unfortunately No Only mongodb is supported

Toufiq•16mo ago

okay in local env can we move mongodb from docker-compose and run it as diff service and then connect it to novu using env variables this can be done correct?

Pawan Jain•16mo ago

Yes it can be done

Saruchi•16mo ago

Hi @toufiq_75078_52369 Can you please share the environment variables u used to self host? Whenever i try to sign up or sign in it throws me a network error

Toufiq•16mo ago

in .env change localhost to ur IP adress, it should work @Pawan Jain i have added authentication in mongodb and was able to run though docker-compose. But still in my database is getting deleted. Any idea why its happening? is there any service which tries to delete it when appliation is inactive

Pawan Jain•16mo ago

Did you add some security group so that your only backend service can access that database

Toufiq•16mo ago

i added new user for novu-db, and give that credential to docker if security group is different can you provide some documetation which i can refer

Pawan Jain•16mo ago

HI @toufiq_75078_52369 unfortunately, I will not be able to help to set up specific things on aws side You just need to make sure that only novu services will be able to talk to database. Why this data loss happens is because, if you make your database access to public, any malicious actor on internet sweeps all your data and reset this

Toufiq•16mo ago

On Self-hosted novu, when i try to Integrate Amazon SES or Custom SMTP email, i am getting 500 internal error

Novu_Bot•16mo ago

@toufiq_75078_52369, you just advanced to level 3!

Toufiq•16mo ago

i will send screenshot in sometime

Toufiq•16mo ago

Toufiq•16mo ago

err: { api | "type": "Error", api | "message": "{"success":false,"code":"failed","message":"The request signature we calculated does not match the signature you provided. Check your AWS Secret Access Key and signing method. Consult the service documentation for details."}", api | "stack": api | Error: {"success":false,"code":"failed","message":"The request signature we calculated does not match the signature you provided. Check your AWS Secret Access Key and signing method. Consult the service documentation for details."} api | at SESHandler.<anonymous> (/usr/src/app/packages/application-generic/build/main/factories/mail/handlers/base.handler.js:42:23) api | at Generator.next (<anonymous>) api | at fulfilled (/usr/src/app/packages/application-generic/build/main/factories/mail/handlers/base.handler.js:5:58) api | } Hi can any one help me for above issue we have verified AWS SES credentials with standalone script but Novu is not taking that novu throwing error 500 internal error and its not giving proper error also. I came to know about error through logs Hi @Pawan Jain
We are Integrating Amazon SES and we are not able to do as this email id is not "[email protected]" verified in our SES. We have sent email to above id, can you please ask us to verify it

Saruchi•16mo ago

Hi Toufiq, Please also check the region you have specified in Novu Is it same as the AWS region of your user?

Novu_Bot•16mo ago

@saruchi_13291_71869, you just advanced to level 5!

Toufiq•16mo ago

Hi @Pawan Jain @Saruchi , We are able to resolve issue. We asked our AWS team to mark "[email protected]" as verified and it worked. But Novu can have better / self explanatory failure message. 500 internal server error doesnt make sense at all.

Tomer Barnea•16mo ago

Agreed @Toufiq, @Pawan Jain should we open a ticket? Do we have one?

Pawan Jain•16mo ago

No, let me create a ticket for this.

Linear•16mo ago

Issue NV-2871 created.

NV-2871 - verify credentials toggle should give more descriptive error in place of 500 server error

Status

Triage

Novu

Toufiq•16mo ago

Thanks guys for creating ticket.

Gaming

Programming

Creating subscriber w/o sharing data