R
Railway•16mo ago
Soulz

DB plugin stopped and can't reenable

Hi, I can't reenable my DB plugin with the message the I should upgrade from my free plan. I am on the Hobby plan and I'm not understanding what is happening.
8 Replies
Percy
Percy•16mo ago
Project ID: fd7edc3c-de50-45cb-a369-b6e19c1f3110
Soulz
SoulzOP•16mo ago
fd7edc3c-de50-45cb-a369-b6e19c1f3110
Percy
Percy•16mo ago
Flagging this thread. A team member will be with you shortly.
Ray
Ray•16mo ago
Can you share a screenshot? this is after clicking the "start plugin" button, right?
Soulz
SoulzOP•16mo ago
Yes, precisely
Soulz
SoulzOP•16mo ago
Ray
Ray•16mo ago
Gotcha! It's a stopgap to prevent your usage from over-running since you're on a credit-based plan. Looks like you don't have enough credits to cover your current monthly cost I added $1 to your account. Try it again?
Soulz
SoulzOP•16mo ago
Oh, I see. I checked my billing and thought everything was okay. I was able to enable the DB and services again. Thank you, it worked nicely. 🙂
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