Fysetc Spider V1.1 Firmware Challenges

Hello! I'm Justin from Intermode. We are currently trying to upgrade one of our older printers to use RatOS but I am running into an issue where I am unable to have the Rasp Pi detect the Fysetc Spider board. I have manually flashed the Spider as per the direction shown. I have also tried multiple usb cables as we have had bad ones in the past that caused similar issues. I have never used a Fysetc board before so I am unsure if there is something I may be missing.
Spider.PNG
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