R
Railwayβ€’14mo ago
awerks

Instances still running

Hello everyone, I'm reaching out for some help with a couple of issues I've been experiencing on the Railway platform. First off, I've noticed that two instances of my environment are still running, even though I've deleted all my deployments. I thought maybe deleting all my projects might solve the issue, but it hasn't. The instances are still up and running. Interestingly, these issues seem to be related to some deployment and building problems I had yesterday. Despite some initial crashes during deployment, it seems some instances have managed to run and continue doing so. To add to the mix, I subscribed to a Teams membership yesterday and moved my project there. I thought maybe this new subscription could be causing the environment issues, so I decided to delete the team. However, not only did this not solve the problem, but I also lost my Teams membership in the process. When I created a new team, I realized my membership didn't come back with it, which is a big problem for me. So, I'm hoping someone here could offer some guidance. Why might the instances still be running, even though all deployments and projects have been deleted? How can I shut them down? And is there a way to get my Teams membership back after deleting the team? Any help would be greatly appreciated!
13 Replies
Percy
Percyβ€’14mo ago
Project ID: N/A
awerks
awerksβ€’14mo ago
I don't have a project id, as i deleted it
Fragly
Fraglyβ€’14mo ago
Sounds like a phantom deployment You'll have to wait until tomorrow when the team's back in office, and they'll delete it for you
Adam
Adamβ€’14mo ago
phantom deploy ^
Percy
Percyβ€’14mo ago
Flagging this thread. A team member will be with you shortly.
ChainKhan
ChainKhanβ€’14mo ago
Having the same issue, arose yesterday as well. Deployed an instance and then a minute or so after it successfully built, it started up again. My Deploy Logs did not reflect this, only noticed from some notifications I had set up separately. Attempted instance restart, rollback to previous instance, as well a fresh deployment but none were able to remove the phantom deployment. project id: 0dc997ed-7908-49ff-89e4-b9c9797db190
Brody
Brodyβ€’14mo ago
please open your own thread
JustJake
JustJakeβ€’14mo ago
We'd need the projectID to look into it sadly Can't really track it otherwise :S
Ray
Rayβ€’14mo ago
Hi! I've removed the two deployments that were still running. Could you let us know here if you run into this again? re: your teams membership, we responded over email πŸ™‚
xxx3
xxx3β€’14mo ago
hey my other thread was closed and marked as solved (as it was solved before), but now i'm experiencing the same issue again. do you guys need me to create another thread or can i provide my project id for you guys to check if there are other running deployments?
Brody
Brodyβ€’14mo ago
what makes you think there's still a phantom container running?
xxx3
xxx3β€’14mo ago
the issue solved itself around an hour ago, and then with my most recent deployment (from railway cli - now removed) the cron job code was removed for me to test locally, yet it is still running 😦 like, the code to run the cron job was removed from my deployments yet it is still running
Brody
Brodyβ€’14mo ago
okay go ahead an open another thread please
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