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I believe the discount applies to your usage, not the recurring subscription
you have to pay 5$ each month on the hobby plan unless your account was eligible for it to be waived
but i dont even used 5$
Railway has changed its pricing as of July 1st. You can read more about it here https://railway.app/pricing
Railway
Pricing
Railway is an infrastructure platform where you can provision infrastructure, develop with that infrastructure locally, and then deploy to the cloud.
You must pay 5$ each month to use your account. It’s subscription based
u can check the screen shot i gave , the usage does not add up to 5$
so its 5$ even if i dont use 5$?
yes
ok how to get it waived? like any secret task or something?
If you’re not waived right now, it can’t be waived
this is what i get when i talked to Brody last time
how did it changed?
hm that’s interesting. please email [email protected] to discuss this with the team
include all the context you just posted
alright , how long will it take for them to reply? because i dont want to get problem when august begin
they have got the response time down to around a few days now!
great , i sent them the email
But do you have any ideas about this Brody?
did you remove your card? cancel the plan? anything?
nope , i did not do anything , just last time i checked is in June , and its showing im in Hobby plan with fees waived , so i thought its fine , so i didnt bother to check. Just today i was thinking to check my usage and saw this
is it possible for verified to become unverified? lol
I think I was told if you cancel your plan you lose qualification, but you said you haven't done that, so I don't see how you'd lose qualifications, hopefully the team will be able to shine some light on that for you
oh , what do you mean cancel the plan , it was originally shown Hobby plan right the last time i taken the screen shot , i didnt touch anything
Yes , hopefully the team can do something about this 🙂
i got auto mail from them
"Thanks for reaching out to Railway. This is an automated response acknowledging your message.
Kindly note that this mailbox is intended for billing enquiries only - we do not respond to other queries over this channel. Check out our docs for more information."
Subscription fee is included in the “estimated bill” section. There’s a “show breakdown” link right above it that should tell you the components of your bill, and any applicable discounts
So if you have $5 discount (from the fee waiver), you’re not charged as long as your total usage is below $5.
The estimation is for the total bill (incld. subscription), and discounts are applied against it ($5 est bill — $5 discount = $0)
check this
this should mean Hobby plan with fees waived , but yesterday i checked, its still Hobby plan but fees not waived
it became like this
both screen shot are taken in July
Yea, Faraz from support just told im not eligible and previous one was error of display
Is there way to be eligible? Because I'm using very less resources monthly and just want to keep the thing hosted.
sorry if fp said you aren't eligible then you aren't eligible, there's no way to become eligible after the fact