Created Team Plan But Unable To Move Projecta Over
Hi, I created a team plan and credit card-attached but I'm not sure how to move projects over from my personal space. A search in this Discord doesn't seem to readily turn up any answers either. Please please help. Thank u!!
16 Replies
Project ID:
ec20e75f-d78e-49a7-a311-62aaaa8b0e82Simply drag the project from your personal area to the team area
ec20e75f-d78e-49a7-a311-62aaaa8b0e82
646e0c5a-07fd-4ade-aaed-c92750d977ae
it isn't allowing me to. i would screenshot the π« cursor, but i can't seem to get it (at least on windows) π€£
hm odd, can you take a screenshot of the page you're on?
appreciate your help.
since we're not yet in production (therefore still hobbyists), i've invited my collaborators directly into the hobby project for now. i do hope to receive some help/advice eventually, as i'm really enjoying railway and would love to grow with railway into team production when the time/opportunity arises!!
Solution
you drag from those braille dots, but it shows you the not allowed cursor?
ohhh yes then it seems to work!!
problem was that i dragged the middle of the tile and not the little dots π€£ UX-wise, i think that'll be a "common feedback".
really appreciate your help here.
on another note, now that i understand railway better now and realize that the team plan is for production-level products at $20 per seat per month, might it be possible to transfer my $20 payment as credits to my hobby plan? my product is, unfortunately, still some way from production and the hobby plan is actually a better fit.
nevertheless, i am very reassured to understand the exact steps to bring my product to team production when the time comes!!!
I agree, you should be able to drag from anywhere on the project, I've seen this trip a few people up
and your second question would be something you'd need to discuss with the team, you can email them support@railway.app
no probs, i'll let railway keep the $20 π
so far it's been an incredible service.
one more question: any way to keep a team around with 0 seats active, such that i can pull it up instantly once i am ready to go to production?
there's not, but I'm sure they wouldn't mind swapping your 20$ seat payment into hobby credits, just shoot them an email
thx for the help!! π
no problem, if you have any more questions you know where to find us π
Hello! Good point about the UX, we're going to revisit this flow soon π
I credited $20 to your personal account, hope that helps! If you're not using the team make sure you cancel the sub to avoid future charges, and re-sub anytime you're production ready π
and yeah, you can keep the team hanging around without an active sub, and re-activate (by resubscribing) when you want
thanks ray this info was insanely useful!
i would like to mark this line as a solution too, but unfortunately my original question wasn't exactly this one so i'll have to leave it at that π
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just curious: have u considered/evaluated any AI-powered discord support bots? it seems that for "common issues" like mine, AI should be able to reduce manual support effort π€£π€£