App getting killed/crashed!

I have an app running using node js and node-cron which has 2 cron jobs right now. But the app keeps getting crashed without any logs except Killed. ProjectId: ecbdb5a0-8963-4fdd-a885-d53f1f97a52e
19 Replies
Percy
Percy12mo ago
Project ID: ecbdb5a0-8963-4fdd-a885-d53f1f97a52e
Brody
Brody12mo ago
this might be the result of using more memory than your plan allows for, can you show me a screenshot of the memory metrics graph?
rohitlakh
rohitlakh12mo ago
Looks like issue with memory? BTW I am on the starter plan
rohitlakh
rohitlakh12mo ago
Still not sure what is causing this, I am using node-cron and slack bolt app, nothing fancy which might consume this amount of memory
Brody
Brody12mo ago
looks like youre gonna be debugging your memory leak
rohitlakh
rohitlakh12mo ago
Yeah, but hey thanks for helping finding the cause, appreciate it.
Brody
Brody12mo ago
youre welcome, and i wish you good luck!
eirk
eirk12mo ago
spiky
rohitlakh
rohitlakh12mo ago
Trying it out without the cron hoping the spike fades out
Adam
Adam12mo ago
definitely an issue with the memory cap. I highly suggest upgrading to the hobby plan. Both because of this issue and because the starter plan is being replaced by a 1-month trial plan starting August so you won’t be able to use the platform if you don’t upgrade
rohitlakh
rohitlakh12mo ago
@Adam I know about it, been trying to upgrade to the hobby plan but seems like my cards get declined for no apparent reason The issue resolved by using cron instead of node-cron. Seems some internal issue with node-cron itself.
Adam
Adam12mo ago
If you’re having issues, email billing@railway.app
rohitlakh
rohitlakh12mo ago
cc: @Brody @eirk_ Just did.
rohitlakh
rohitlakh12mo ago
@Adam I am trying to mail billing with the exact email that is on railway account (Github signed in) but getting this
Adam
Adam12mo ago
there’s no need to ping people here, they’ll see it when they see it cc’ing @rayofbytes on this. Email isn’t clear whether it’s bouncing or it’s valid. Also could be Github vs account email?
Brody
Brody12mo ago
ray gone (on pto)
Adam
Adam12mo ago
ahh right @ngeloxyz then
Percy
Percy12mo ago
Flagging this thread. A team member will be with you shortly.
char8
char812mo ago
we've identified the reason for bouncing the email to billing and are looking into fixing it I'll send over a reply re: the payments issue via email.