Unable to upgrade to hobby plan due to card declined
i tried to upgrade to hobby plan but keeps showing card declined when i input card details, i am using a visa card
22 Replies
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this would be something you need to email railway for - billing at railway dot app
@Brody email them just got an automated response, provided the requested credentials no reponse yet
@Angelo
@techgiant - try now?
with same card credentials?
alright
Yep- for some reason it tripped up Stripe for no good reason.
got this response now "We are unable to authenticate your payment method. Please choose a different payment method and try again."
Thats your bank then, did you get prompted for 3DS secure?
3dS?
Yes, your bank auth.
no the process only popped up a Stripe modal the i got that error message
how about trying prepaid subscription?
will i still have same problem?
I dunno, its an issue with your bank
@Angelo i am using a visa card
how about virtual card payment do railway accept it?
#🛂｜readme - do not tag
my bad so sorry
i am using a visa card
how about virtual card payment do railway accept it?
if possible which virtual card creating platform is preferred?
hello?
virtual card payment do railway accept it?
Since you are cross posting things in various channels
Be sure to keep your questions about this topic here in this thread, as on the hobby plan, this is the place the team will respond if they get involved
apparently i am screwed.. just confirmed from my bank that i will have to a branch and set up a dollar account
just wish railway will accept a virtual card transact
so i could use a trusted platform to create once and make payment
damnnnn
what other option do i have
if any?
The only other option would be the option the bank gave you unfortunately
damnnn