I paid for Pro and i have hobby plan

I paid for Pro and i have hobby plan
42 Replies
Percy
Percy2y ago
Project ID: N/A
Th3Jesus
Th3JesusOP2y ago
I paid for Pro and i have hobby plan
Th3Jesus
Th3JesusOP2y ago
Th3Jesus
Th3JesusOP2y ago
Th3Jesus
Th3JesusOP2y ago
hi
Ray
Ray2y ago
You have the Pro plan. Look at your dashboard, there should be two "accounts" there One is your personal account, the other is your team/workspace where the plan resides
Th3Jesus
Th3JesusOP2y ago
where
Th3Jesus
Th3JesusOP2y ago
Ray
Ray2y ago
Variti LLC
Th3Jesus
Th3JesusOP2y ago
Variti LLC is my pro plan?
GetPsyched
GetPsyched2y ago
Confusing UI in this case, NGL.
Ray
Ray2y ago
Yep
Th3Jesus
Th3JesusOP2y ago
So but my acconut still on hobby i paid for pro
Ray
Ray2y ago
Look at the top right of each section, if you see your user icons/"Owner" it's a team
Th3Jesus
Th3JesusOP2y ago
Th3Jesus
Th3JesusOP2y ago
I tried to deploy something and i get error
Ray
Ray2y ago
Click new project inside Variti LLC
GetPsyched
GetPsyched2y ago
I guess your "parent account" stays on Hobby but you have a set code-space where if you create projects, they'll be allowed all the resources of your Pro plan. Correct me if I'm wrong, Ray.
Ray
Ray2y ago
Your Pro subscription is tied to the team (Variti LLC), whereas your hobby plan is tied to your personal account (Variti). You have one unused/unpaid team (Variti) with the same name which makes this very confusing
Th3Jesus
Th3JesusOP2y ago
OK where"s my domain? railway domain this is a service like vercel/netlify?
Th3Jesus
Th3JesusOP2y ago
GetPsyched
GetPsyched2y ago
Click the empty service that you created, and head over to its settings Once you host something on there, you'll see the domain it's forwarded to It will be https://wiggly-blood.up.railway.app/ by default
Th3Jesus
Th3JesusOP2y ago
okey I know how to use now There enterprise plan?
Ray
Ray2y ago
Yep ^. Service -> Settings -> Domains -> Generate Domain to be precise This may be helpful: https://docs.railway.app/develop/services https://docs.railway.app/deploy/exposing-your-app
GetPsyched
GetPsyched2y ago
What about it?
Th3Jesus
Th3JesusOP2y ago
yes i know now enterprise plan or custom plan there"s custom plans?
Ray
Ray2y ago
Yep. Tell me more about your interest in it? What enterprise features do you need?
Th3Jesus
Th3JesusOP2y ago
dedicated IPs DDoS Protection, to avoid high bandwitdh Uptime 99,99,99% We want host our website variti.io and other ones, with big traffic budget up to 4,000$ monthly, contract 6 months. hi anyone can anwser?
angelo
angelo2y ago
Hey @Th3Jesus - this is not large enough for an enterprise offering. However, we are more than happy to get you on one of our Business Class offerings where you can have response time SLOs. If you think that works, I can get an invoice all spun up if you email me directly at angelo @ railway . app
Th3Jesus
Th3JesusOP2y ago
OK how much? so i can add money to my card Our company " Variti LLC" Lets make an contract
angelo
angelo2y ago
You need to email us We don't facilitate these conversations on Discord.
Th3Jesus
Th3JesusOP2y ago
OK Can you send emaik Email I want upgrade to enterprise todaay
root
root2y ago
angelo at railway dot app should be the email you're looking for
Th3Jesus
Th3JesusOP2y ago
? i just need enterprise features like ddos mitigation SLA 100% or 99,99% unlimited domains Our company can pay up to 4,000$ usd under 6 months contract
root
root2y ago
Oh, are you asking if Angelo can send you an email?
Adam
Adam2y ago
No, you reach out to them. Railway will not be reaching out to you. Email [email protected] to discuss
Th3Jesus
Th3JesusOP2y ago
i need an anwser now i will send email wait
Th3Jesus
Th3JesusOP2y ago
Th3Jesus
Th3JesusOP2y ago
i sent email, my name is Valeria Antonova im out of budget prices starts from $5000 but i can pay up to $4000 is there a way to lower it to 4000
Adam
Adam2y ago
You've emailed the team, now you have to wait. There's nothing more I can help you with here
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