43 Replies
Project ID:
N/A@Angelo
Tell me more about the credits
i had the $50 from before, remember?
its gone now
billing history got cleaned out too
like a minute ago it was $0.00 every month. no images tho
all deployments paused and yadda yadda
little oopsie
oh, makes sense
you never paid a bill and I overridden you from the past
now it looks like this
try now
still starter plan tho not hobby?
tagging @fp for the future
hes away but interesting
seems like starter plan is still the same?
well- you didn't migrate
go to the dashboard?
i pressed the migrate button in dashboard, which caused all this to break
what does it say now?
ig it didnt go thru
try it now
looks like all that happened is i got downgraded from developer to starter
ill try
huh need a card
ok, try now
page was covered with train graphics and this
sorry to use your account to test in prod
sick
I think I got it
i got upgraded to dev plan
and a years billing history disappeared?
dunno if this is correct or not but what happened from mar2022-jun2023
should i try to migrate to hobby again?
this page showed up but im still on dev plan
$50 came back too
ok since u didnt come back ill retry switching to hobby
credits gone again
and back to starter plan
@Angelo nothing got fixed
sry for pong
im back to seeing this
weird thing is that it still says june and i have 500 hrs
Morning!
Yeah, this is a known issue in a weird edge case.
Correct me if I am wrong but are these two things true?
1. You were given credits by the Railway team. (Credits were not purchased)
2. You don’t have a card attached to your account.
1. yes, angelo gave them to me
2. yes, i never needed a card bc of aforemntioned credits
i'm fine with attaching a card, but im not sure if there is some bug with the plan switching flow that you guys would like to fix
So it happens because when you migrate, it expects a card to be attached.
I’ve since added an error which will fail sooner in the flow.
What situation is your account in right now?
It failed to migrate bc there is no card, then it downgraded me from developer plan to starter plan
Okay, so it’s on starter plan right now.
I can re-add credits to your account. After that, your options are:
1. Add a card and then try to move to hobby.
2. Stay on developer and do nothing and we can figure out what to do in Aug.
ill go with 1. how can I add a card? the only place i can see is
Once I give you credits, you’ll be able to add it from the billing page.
Let me do that now.
Wanna dm me your railway email?
Or send here, whatever is easier.
dms
Resolved. 🫡