My account got blocked and apparently I have to subscribe to the team plan
My railway account just got blocked for some reason. I am a paying customer, so I don't see what I'm doing wrong. How can I fix it? I really don't need the team plan since I don't spend much for my side projects either way. (less than 10 bucks per month?)
22 Replies
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Please email the team at [email protected]. If you’ve been paying it shouldn’t be an issue
I will, thank you
One question, should I use the mail linked to my GitHub?
Since I have 4 of them linked.
use your railway email, from there they can find your github
and if they can't find it, they'll ask for your username anyway
Thing is, I use that as a read-only email. I just redirect stuff there, I don't use it to send anything
Makes is easier for me to sort out what I'm using my mails for without having to switch domains
i would recommend to send from your railway email, then you won't need to prove the identity of the account.
you can probably send from another email, railway team will probably figure it out
Railway email is best, can look into it after
Welp, just also found this (it's about 2 weeks old)
I filled out the form, but I still don't get why I'd need to provide more information if I have side projects that bring no revenue and that are used only for testing...
Thank you guys for the support here too! It's blazingly fast
At least we can sort this out :)
I mean- its likely that your GH has no activity
We get hella users trying to do good things and bad, forgive us here
I commit multiple times a day, it also being my work account
So I wouldn't see how that could be possible, lol
Hahahah yeah no big deal :)
email?
I can try to resolve it now
(already paged out of my VSCode)
Its repos
do you have tg bots on your GH?
I do not, I have a Discord bot though
might tripped it anyway
anyways
waived ya
try now
I'm free!
sweet!
(locking)
What was the problem then?
flagged repos, false pos.
I wouldn't want that to happen again
Oh okay, thank you!