Hidden deployment - Not able to remove
Hey there, there is a hidden deployment running somewhere in the background keeping my program online. I removed all deployments but it is still active. When I create a new deployment (which on the website is then the only active one), then there are 2 deployments, 1 of them hidden. I have no idea how to solve this 👀
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Project ID:
099d37bf-2556-4a69-b592-b195f18c4573
what makes you think there is a phantom container?
Since I removed all and the program is still online
Anyways I can't update the program rn, since there will be multiple containers online then
So I'm waiting on a fix 😅
Is there any other way that I can force all of the active containers to shut down, without seeing the active container on the dashboard.
what type of app is this? site? bot?
Discord Bot
With .NET
Written in C#
It seems to have went offline now
Did you do anything?
It was online 5m ago 🤔
Now it is back 
lol
Probably an issue on my side, it never went offline
Imma try running another container to see if that fixes the issue
I'll ask someone to check your project for phantom containers
Thanks
Nope still a phantom one
sit tight
Flagging this thread. A team member will be with you shortly.
Any possibilities for a fix? I need to deploy some updates 😅
^
more like this: https://imgur.com/kz4NBan
Howdy, I'm aware and I can take a look next week.
Isn't there any way for a quick fix? I do need it 😅
Maybe create a new environment all together and copy everything over manually
The application currently keeps crashing and hundreds of people use it, so I really need to deploy some updates to fix the issue.
I can't afford a week
I actually just deleted the entire service
and the container is still online
even though the service is hope I do not get charged for this lol
Anyways I am changing the token of my bot, and creating a new service with the new bot token
Hopefully you guys can solve the issue with the phantom container (and that I do not have to pay for the usage there lol) 🙌
hope I do not get charged for this lol
Anyways I am changing the token of my bot, and creating a new service with the new bot token
Hopefully you guys can solve the issue with the phantom container (and that I do not have to pay for the usage there lol) 🙌I think you fixed it by re-creating the service
sorry 'bout this -- if you want higher priority in support, you'll have to be on the teams plan
No, because after I deleted it, the container was still online and the bot still running.
I changed the Discord bot token to not have multiple active
But it should still be online that phantom container
But as long as I don't get charged for it, I'm fine with it 😂
I will take a closer look when time allows! No worries on the charges, even if you do I’ll compensate you in credits
I have added up the 2 things on my dashboard and they are around 800-900 mb of RAM together. However when I go to overall usage I see that counter is on 1.24GB. I am worried the phantom container is still active and charging me money.
The last billing was also significantly higher
It's definitely inactive -- there's nothing else running apart from one instance of what you deployed
Also the same historically for the past week
However when I go to overall usage I see that counter is on 1.24GBIs this the "estimated usage" section? Current usage per-project is tallied up on a rolling basis by minute (https://docs.railway.app/reference/pricing#usage-pricing), and estimated usage is extrapolated from it So, I don't see anything off when looking at your usage + project. I might be missing something here, whatcha think? The bulk of the increase seems to be coming from memory. Did you deploy anything in between that would affect resource usage / had more users?
Flagging this thread. A team member will be with you shortly.
Not really no
But the average for all is 100% below a gig
not 1.24
The 2 things I am running
But then the usage from the project:
There also isn't like a button to temporarily disable everything, so I can't really test it out.
Phantom container still seems to be active since the overall memory usage is still 300-400 MB higher then my 2 things running added up.
look through the API requests for the active deployment Id please
I have my project ID for you, but not sure what you're looking for? 099d37bf-2556-4a69-b592-b195f18c4573
close enough lol
I started looking into this, but I need to pull the raw metrics to see where the numbers are coming from and identify any phantoms. Will aim to get back to this in the next 24hrs. If it is phantoms / mis-billing, we'll def credit back any extra charges.
Unknown User•17mo ago
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No problem, thanks for the fix!