Custom domain not available

Hi everyone. I had 3 different projects in my account and had 2 different environments. But I decide to delete one of these environments. After the environment is deleted, all my projects in other environments will also be deleted. I needed to import my projects from GitHub again, but when I configure my custom domains in all these projects, I received the message that the custom domain Not Available. How can I re-configure my custom domains again? My projects IDs are: 5d28ec52-9ba2-48fb-b1d8-9bf4b6d6e754 44936a08-5677-4a6b-80da-dbd81b57dc62 a1cf595d-0919-44c7-9cc3-c2bfd16b7964
17 Replies
Percy
Percyβ€’2y ago
Project ID: 5d28ec52-9ba2-48fb-b1d8-9bf4b6d6e754
_thiagoribeiro_
_thiagoribeiro_OPβ€’2y ago
My projects IDs are: 5d28ec52-9ba2-48fb-b1d8-9bf4b6d6e754 44936a08-5677-4a6b-80da-dbd81b57dc62 a1cf595d-0919-44c7-9cc3-c2bfd16b7964 Someone have the same issue?
Brody
Brodyβ€’2y ago
sorry for the wait, i have directly asked the team to free up the once associated domains
Ray
Rayβ€’2y ago
Those projects seem to be deleted? Do you have a list of domains I can check out?
_thiagoribeiro_
_thiagoribeiro_OPβ€’2y ago
Hi, Yes, the list of domains are: schedules.asseama.org.br producer.asseama.org.br sendmails.asseama.org.br
Ray
Rayβ€’2y ago
Can you share with me the exact steps you took? Did it start with the environment deletion first?
Adam
Adamβ€’2y ago
@Thiago Ribeiro just making sure you see it
_thiagoribeiro_
_thiagoribeiro_OPβ€’2y ago
Sorry guys I was in a meeting As I didn't know if environment deletion would delete all projects, I changed to the environment that I'd like to delete and deleted all projects After that, I deleted the environment After that, I change to the production environment again and saw all my projects were deleted too. So, at this time, I imported all projects again and, when I configure my domains, I had the error message that the domains were in use.
Ray
Rayβ€’2y ago
by "project" do you mean "service"? I've deleted:
schedules.asseama.org.br
producer.asseama.org.br
sendmails.asseama.org.br
schedules.asseama.org.br
producer.asseama.org.br
sendmails.asseama.org.br
try again Sorry about this! Would love to find out more details so we can prevent this from happening again πŸ™‚
_thiagoribeiro_
_thiagoribeiro_OPβ€’2y ago
by 'project' I mean this, but in environment 'develop' that I created before
_thiagoribeiro_
_thiagoribeiro_OPβ€’2y ago
yes, because of that I open this feed, to help others to solve this problem in the future
_thiagoribeiro_
_thiagoribeiro_OPβ€’2y ago
now the domains are available thank a lot
_thiagoribeiro_
_thiagoribeiro_OPβ€’2y ago
Hey guys, I saw another problem now. Before I proceed with all these steps that I mentioned before, I stopped one service/project (that isn't in this list above). This service was a CRON JOB that access one API in the schedules service. Now I received an email that this API was called, but the only way to do this is accessing by CRON JOB. Is there any possibility that this service is UP again, even if it isn't in my environment anymore? This CRON was configured to run every 15 minutes
Brody
Brodyβ€’2y ago
that would be a phantom container, totally possible, would you happen to have the service id for the service that ran that cron job?
_thiagoribeiro_
_thiagoribeiro_OPβ€’2y ago
unfortunately not anymore, because as all the services were excluded, I ended up not writing down the ids before
Brody
Brodyβ€’2y ago
do you think you could share the steps that lead up to a phantom container?
_thiagoribeiro_
_thiagoribeiro_OPβ€’2y ago
hi..sorry for the delay so, I can't say if it's a ghost container anyway My project flow was as follows: 1- I have an api that includes data in a temporary table in the database 2- every 15 minutes cron accesses another api that reads this temporary table and makes the necessary arrangements and updates the record in the temporary table as 'executed' this api from item 2 sends emails to the client and a copy to me too as the cron service is disabled, I was not supposed to be receiving the emails, however I received some to avoid this, I disabled the api that cron accesses, so I am no longer receiving emails..haha
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