custom domain not working

could anyone help me with setting up a custom domain? Check the image below, I added the cname records to my DNS settings, but nothing happens.. what could go wrong?
13 Replies
Percy
Percy16mo ago
Project ID: N/A
stevenurk9494
stevenurk949416mo ago
n/a
Percy
Percy16mo ago
To set up a custom domain, you need to add a CNAME record with your Railway URL as the target in your domain hosting provider's DNS settings. For example, if you are using Namecheap, you can follow the instructions in the link provided in the search results. If you are using Strato.de, you can follow the instructions in the link provided in the search results.
⚠️ experimental feature
stevenurk9494
stevenurk949416mo ago
yeah.. that doesnt help
Ray
Ray16mo ago
Can you share a screenshot of how you setup the CNAME record in your DNS provider?
Brody
Brody16mo ago
https://www.transip.eu/knowledgebase/entry/407-setting-a-cname-record/#name
you can only use a CNAME record for subdomains
use cloudflare, since it does support this
stevenurk9494
stevenurk949416mo ago
ah okay.. well I just transferred the domain to Namecheap and setup the CNAME records, just waiting now.. hope this works
Brody
Brody16mo ago
yep namecheap supports it, perfect
stevenurk9494
stevenurk949416mo ago
and it works.. thanks!!
Brody
Brody16mo ago
awsome!
stevenurk9494
stevenurk949416mo ago
so now it works for the variant without www, however, with www doesnt work.. how can i solve this?
Brody
Brody16mo ago
dev-jennitaphotography.nl --> psgcs3qu.up.railway.app www.dev-jennitaphotography.nl --> b5y6xkls.up.railway.app i dont quite understand whats going on, please send a screenshot of your dns settings
stevenurk9494
stevenurk949416mo ago
Good news. The next day it worked, so I was a bit impatient. Thanks for your help!