miknzau Posts - Answer Overflow

miknzau

•Created by miknzau on 10/31/2023 in #help-desk-support

thumbnails missing after update to v1.83.0

I am seeing no thumbnails in the UI since updating today to 1.83 with and immich_server is throwing:

2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset c544b764-c98e-47d8-9f2d-2c6ebb35d40f
2023-10-31 23:31:18 getAssetThumbnail
2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset 9c85894d-e56d-485b-8541-745cfe98b3d8
2023-10-31 23:31:18 getAssetThumbnail
2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset 9cc7b621-119a-48a3-b59d-d9fe62ae7d45
2023-10-31 23:31:18 getAssetThumbnail
2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset bdacd2eb-2fdf-4527-8f8d-0773a9053a15
2023-10-31 23:31:18 getAssetThumbnail
2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset 1bc0f05d-0910-4b47-9b45-508d7ca19e34
2023-10-31 23:31:18 getAssetThumbnail
2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset 9b006306-141e-4c6c-a8d0-aea36e27aed3
2023-10-31 23:31:18 getAssetThumbnail

2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset c544b764-c98e-47d8-9f2d-2c6ebb35d40f
2023-10-31 23:31:18 getAssetThumbnail
2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset 9c85894d-e56d-485b-8541-745cfe98b3d8
2023-10-31 23:31:18 getAssetThumbnail
2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset 9cc7b621-119a-48a3-b59d-d9fe62ae7d45
2023-10-31 23:31:18 getAssetThumbnail
2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset bdacd2eb-2fdf-4527-8f8d-0773a9053a15
2023-10-31 23:31:18 getAssetThumbnail
2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset 1bc0f05d-0910-4b47-9b45-508d7ca19e34
2023-10-31 23:31:18 getAssetThumbnail
2023-10-31 23:31:18 [Nest] 7  - 10/31/2023, 12:31:18 PM   ERROR [AssetService] Cannot create read stream for asset 9b006306-141e-4c6c-a8d0-aea36e27aed3
2023-10-31 23:31:18 getAssetThumbnail

Thanks in advance for any troubleshooting help.

45 replies

IImmich

•Created by miknzau on 10/26/2023 in #help-desk-support

Can't access web UI all of a sudden

Hi, This evening, only change I had done to my setup was to copy the ML files (see: https://github.com/immich-app/immich/issues/4117#issuecomment-1772790612) On restart of containers, no access to web GUI. Everything was working fine before that (apart from micro services failing with clip error) Logs in the file attached Any suggestions?

3 replies

IImmich

•Created by miknzau on 10/20/2023 in #help-desk-support

Unable to access web UI proxy errors in startup logs. [error] 41#41: *1 connect() failed (111

I know I have had a lot of support questions lately, but I am still very new to immich and I have just CLI imported a library of 160k files. i apologise if my questions are too frequent. I was getting issues with the ML services failing but I managed to get into the UI enough to get to the settings page and turn off the ML features until I sort out the cliploader amazon thing. BUT now, even with ML services off, I cant use the web UI and it appears to be related to the proxy server. I have docker compose down and back up and also restarted docker engine. Attached is the full set of logs on startup and you can see the proxy errors at the bottom.

200 replies

IImmich

•Created by miknzau on 10/20/2023 in #help-desk-support

ML server: RuntimeError: Failed to download https://clip-as-service.s3.us-east-2.amazonaws.com....

Hi, my ML doing a lot of post processing on a large amount of recently ingested files. I had a peek in the log file of the container immich_machine_learning and saw many errors:

2023-10-20 23:59:50 Failed to download 
2023-10-20 23:59:50 https://clip-as-service.s3.us-east-2.amazonaws.com/models-436c69702d61732d536572
2023-10-20 23:59:50 76696365/onnx/ViT-B-32/textual.onnx with <HTTPError 403: 'Forbidden'> at the 0th
2023-10-20 23:59:50 attempt
2023-10-20 23:59:51 Failed to download 
2023-10-20 23:59:51 https://clip-as-service.s3.us-east-2.amazonaws.com/models-436c69702d61732d536572
2023-10-20 23:59:51 76696365/onnx/ViT-B-32/textual.onnx with <HTTPError 403: 'Forbidden'> at the 1th
2023-10-20 23:59:51 attempt

2023-10-20 23:59:50 Failed to download 
2023-10-20 23:59:50 https://clip-as-service.s3.us-east-2.amazonaws.com/models-436c69702d61732d536572
2023-10-20 23:59:50 76696365/onnx/ViT-B-32/textual.onnx with <HTTPError 403: 'Forbidden'> at the 0th
2023-10-20 23:59:50 attempt
2023-10-20 23:59:51 Failed to download 
2023-10-20 23:59:51 https://clip-as-service.s3.us-east-2.amazonaws.com/models-436c69702d61732d536572
2023-10-20 23:59:51 76696365/onnx/ViT-B-32/textual.onnx with <HTTPError 403: 'Forbidden'> at the 1th
2023-10-20 23:59:51 attempt

Another example is

2023-10-20 23:59:34   File "/opt/venv/lib/python3.11/site-packages/clip_server/model/pretrained_models.py", line 239, in download_model
2023-10-20 23:59:34     raise RuntimeError(
2023-10-20 23:59:34 RuntimeError: Failed to download https://clip-as-service.s3.us-east-2.amazonaws.com/models-436c69702d61732d53657276696365/onnx/ViT-B-32/textual.onnx within retry limit 3

2023-10-20 23:59:34   File "/opt/venv/lib/python3.11/site-packages/clip_server/model/pretrained_models.py", line 239, in download_model
2023-10-20 23:59:34     raise RuntimeError(
2023-10-20 23:59:34 RuntimeError: Failed to download https://clip-as-service.s3.us-east-2.amazonaws.com/models-436c69702d61732d53657276696365/onnx/ViT-B-32/textual.onnx within retry limit 3

3 replies

IImmich

•Created by miknzau on 10/20/2023 in #help-desk-support

What determines which years show in the timeline?