TEKIMAX
KKinde
•Created by TEKIMAX on 5/12/2024 in #💻┃support
Kinde Webhook
Dear Kinde Support Team,
We are encountering a persistent issue with webhook requests sent to our endpoint "https://{*******}.convex.site/kinde-webhook". Our logs indicate that the
Authorization header is consistently missing from the incoming requests, and we are unable to authenticate and process these requests as expected.
Additionally, we've faced repeated issues with JSON parsing errors, specifically an "Unexpected token 'e'" error, suggesting that the payload might be incorrectly formatted or encoded. Here is an example of the error message from our logs:
- Error parsing JSON: [SyntaxError: Unexpected token 'e', "eyJhbGciOi"... is not valid JSON]
Here are the headers received with one such problematic request:
- Host: {**}.convex.site
- User-Agent: Go-http-client/2.0
- Content-Length: 774
- Accept-Encoding: gzip
- Content-Type: application/json
- Webhook-ID: 80a74830**
- Webhook-Timestamp: 1715521568
- X-Forwarded-For: *
- X-Forwarded-Host:{}.convex.site
- X-Forwarded-Proto: http
- Convex-Request-ID: **
Despite multiple attempts to rectify this issue by checking our configuration and validating incoming data formats, the problem persists. We expected the JWT to be included in the Authorization header formatted as Bearer <token>. This missing header is crucial for our authentication process.
Could you please investigate on your end why the Authorization header is not included as expected, and why we might be receiving malformed JSON payloads? Any insights or corrections from your side would be greatly appreciated to ensure reliable communication between our systems.
Thank you for your attention to this matter.8 replies
KKinde
•Created by TEKIMAX on 12/18/2023 in #💻┃support
Unable to Complete Login Process - Authentication Error
6 replies
