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RRailway
Created by johns on 1/19/2024 in #✋|help
Did something related to private networking fundamentally change in the past couple of days?
We're working on a privnets v2 - rewrite of the BPF programs underneath, more control over injection, and a bunch of other improvements to the overall runtime. It's been a slow process to rollout because it's complex and has a wide impact, it's not available to users atm - we're slowly landing it in parts - I'll ping back here once that's launched (don't want to commit to timelines until I get it out to Beta), but I'm actively on that 100% of my time.
268 replies
RRailway
Created by johns on 1/19/2024 in #✋|help
Did something related to private networking fundamentally change in the past couple of days?
Heya - so the issue here seems to be a very narrow race between when there's a high volume of traffic while we are initialising privnets. There was a gap between two syscalls in that init process where a packet of traffic could get the IPv6 neighbour table into a bad state. We only spotted this yesterday cos' we built a new chaos monkey system to stress test with frequent deploys and monitor network connectivity. The race existed since we launched the feature, and no users previously reported it. It's unlikely it was a regression, and more probably that you ran into it by accident. Most probably because the containers crashed and restarted into a high volume of traffic; redeploys etc... get a gradual traffic ramp so it's very unlikey to trigger.
268 replies
RRailway
Created by zgmg92 on 1/16/2024 in #✋|help
Some logs never load
I would remove this screenshot (emails in public 🙂)
129 replies
RRailway
Created by zgmg92 on 1/16/2024 in #✋|help
Some logs never load
129 replies
RRailway
Created by zgmg92 on 1/16/2024 in #✋|help
Some logs never load
can you see if there's a websocket request in the network panel?
129 replies
RRailway
Created by lukasgjetting on 1/12/2024 in #✋|help
Unable to connect to newly migrated MySQL service from outside the Railway network
it was triggered by re-deploys of a service frontend by tcp-proxy, the new routes weren't propagated to all the proxies
7 replies
RRailway
Created by lukasgjetting on 1/12/2024 in #✋|help
Unable to connect to newly migrated MySQL service from outside the Railway network
Hi - super apologies about that - it ended up being a very gnarly bug. I managed to clear the route caches early so stuff should've resumed about 50 mins ago. But we've rolled out a proper fix and are going to close out the incident as soon as we've done some more test.s
7 replies
RRailway
Created by Caillou on 1/12/2024 in #✋|help
Railway TOS
most of the traffic seems to originate from APNIC IPs - so mostly on our asia edge
63 replies
RRailway
Created by Caillou on 1/12/2024 in #✋|help
Railway TOS
I know its not your fault - but we've also got limited options here unfortunately - every time the traffic spikes happen we page someone in. This time our mitigations blunted a majority of it. But not sustainable.
63 replies
RRailway
Created by Caillou on 1/12/2024 in #✋|help
Railway TOS
we saw a precursor attack to the one starting with private too - we've had to disable both.
63 replies
RRailway
Created by Hwoarang on 1/12/2024 in #✋|help
Unable to establish postgres connection during deployment
@Hwoarang this should be fixed for you now - sorry for the inconvinence. There was a bug that caused us to copy deleted vols when you fork an env, and your DB was trying to attach to the old (non existant) vol. We've now fixed the underlying issue and also deleted those orphan volumes from your environment. Re-deployed and pg is back.
17 replies
RRailway
Created by Hwoarang on 1/12/2024 in #✋|help
Unable to establish postgres connection during deployment
trying a fix
17 replies
RRailway
Created by Hwoarang on 1/12/2024 in #✋|help
Unable to establish postgres connection during deployment
we think we've identified the issue as related to the fork feature
17 replies
RRailway
Created by Hwoarang on 1/12/2024 in #✋|help
Unable to establish postgres connection during deployment
we're looking into this now. Just a quick Q' - the canvas shows the volume unmounted for the postgres and redis, is that something you tried to do manually? or is that something that happened when the deploy failed?
17 replies
RRailway
Created by Matheus Santos on 11/22/2023 in #✋|help
Is my service down?
but please - if its a platform issue, email support, and if it's help about your application (like this) - maybe a new help thread will be better than re-raising this topic.
256 replies
RRailway
Created by Matheus Santos on 11/22/2023 in #✋|help
Is my service down?
you can create as many Redis nodes as you like https://docs.railway.app/guides/redis we can't really help with application logic but yeah, that reads as only 49/5468871 keys have expiry set
256 replies
RRailway
Created by Matheus Santos on 11/22/2023 in #✋|help
Is my service down?
the Redis has been up for 36 hours from what i see If some jobs were running and others were not, that's probably something internal in your app, since Railway can't do anything to cause a partial failure inside your app like that. I'd check if your app is able to correctly recover from broken redis connections, etc... and try to add more logging to see why things fail. Incase you identify that this happens because of redis connection failures, you should implement a retry - if you're not using private networking to talk to your redis, consider switching, that'll give you a cheaper and more performant network path between your app and Redis. Please see: https://docs.railway.app/reference/private-networking#caveats as private networking becomes available shortly after your app starts, so it may need to retry if it can't connect to the redis initially. Would try this out on a staging env before you switchover production.
256 replies
RRailway
Created by Matheus Santos on 11/22/2023 in #✋|help
Is my service down?
thanks! we've had a look to see what went wrong, please go ahead and delete them.
256 replies
RRailway
Created by Matheus Santos on 11/22/2023 in #✋|help
Is my service down?
We'll get back to you today on this, I've already credited your account, but we'll make sure to cover any extra charges from those two services sticking around.
256 replies
RRailway
Created by Matheus Santos on 11/22/2023 in #✋|help
Is my service down?
Re: PR environments, can you delete them from https://railway.app/project/dd204693-57d8-4d8e-afd2-d01235ff028f/settings/environments we fixed an issue on that page this morning and the envs should now be visible there
256 replies