terrorgoat
PPostiz
•Created by Support on 11/12/2024 in #ðŸ’│community-support-tickets
Ticket: Need Guidance on Justifying Facebook API Permissions
First, make sure that your face book account has access to a business page. I haven't done this for Instagram.
I recorded the process of logging in, clicking "add channel" , working through the Facebook "which account do you want to connect", then when you return to postiz, selecting a Facebook business page.
That was enough to get those two.
18 replies
PPostiz
•Created by Support on 11/12/2024 in #ðŸ’│community-support-tickets
Ticket: Need Guidance on Justifying Facebook API Permissions
We are stuck at the same point - everything to do with comments, insights, engagement
18 replies
PPostiz
•Created by Support on 11/12/2024 in #ðŸ’│community-support-tickets
Ticket: Need Guidance on Justifying Facebook API Permissions
If I'm successful, then the advice given in #welcome yesterday is what worked.
18 replies
PPostiz
•Created by Support on 11/12/2024 in #ðŸ’│community-support-tickets
Ticket: Need Guidance on Justifying Facebook API Permissions
Hi, I'm actually waiting for approval for 5/7
18 replies
PPostiz
•Created by Support on 11/12/2024 in #ðŸ’│community-support-tickets
Ticket: Need Guidance on Justifying Facebook API Permissions
I've just extracted the following nugget from Facebook's feedback:
read_insights: We're unable to approve your request because the submitted use case is invalid.So with all the other stuff, I'm going to make a video which shows the full journey - including the stats/analytics updating (does that happen every hour?). That should help with the first batch, but I don't understand what read_insights is for, or rather, why they say our use case is invalid. Does that make sense/help?
18 replies