Dídac

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IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

Exactly, I solved it bulk uploading from my computer, but the whatsapp photos changed the date to the day I downloaded them in my computer,. So I had to erase them and upload them again from my phone

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

okay

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

I have the theory that the icloud photos that are not actually in my phone are the ones causing issues

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

done it and anything changed :( its not an encoding problem, the videos are not getting uploaded into the server, just for few photos, which I can see them as live correctly I checked the library folder created by the app in my ubuntu server and that's what is happening, for some reason some videos aren't getting uploaded Thanks for the help!

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

I activated nvenc

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

There's lots of these

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

Catch all error: - HttpException: Invalid statusCode: 500, uri = http://mi_ip/api/asset/thumbnail/6236c2eb-08ae999d214?format=WEBP - image resource service - resolving an image codec -

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

yes

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

Is not a matching problem, the problem is that the videos are not getting uploaded

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

It doesn’t work :(

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

i erased everything again, and i''m gonna reinstall the app

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

It still doesn’t work :(

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

i'm just uploading the live photos album to test

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

So when the video is uploaded, it works perfectly, but for the majority of pictures the video is not uploaded

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

I'm trying it, I have erased all the photos

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

iOS, iOS 17

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

i'm checking the library folder and the videos are not being uploaded

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

still doesn't work, some live photos are conserved, but the bast majority don't have the video

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

and i'll report if it's working or not, I hope so :)

101 replies

IImmich

•Created by Dídac on 10/1/2023 in #help-desk-support

Live photos are not working

Not yet, I'll update when I get home

101 replies