araghon007 Comments - Answer Overflow

Though that does leave me to wonder if everyone got a discount, though most likely only people who reported the issue. But seeing how competent the customer support here seems to be, I'm sure they'll just have a sticky note somewhere saying "if customer states 'internet slow sometimes' just group under this fault"

82 replies

CDCloudflare Developers

•Created by Streaming-chan on 6/19/2024 in #general-help

Cloudflare websites extremely slow

Just got an invoice from my ISP (Slovak Telekom) and as they consider this to be an issue on their side, they contacted me and told me they'll be lowering the amount for the duration of the fault. I was not expecting to get a 75% off once I actually got the invoice. Meanwhile I'm guessing Deutsche Telekom who is actually at fault is still denying everything

82 replies

CDCloudflare Developers

•Created by Streaming-chan on 6/19/2024 in #general-help

Cloudflare websites extremely slow

Slovak Telekom on the other hand hasn't given me much information, they just said that multiple people have reported the issue and they're working on fixing it but can't give a timeline. They seem to be admitting that the issue is on Telekom's side, as they gave me the option to get free mobile internet until they fix the issue

82 replies

CDCloudflare Developers

•Created by Streaming-chan on 6/19/2024 in #general-help

Cloudflare websites extremely slow

From what I've gathered, Cloudflare would be happy to pay to get a better connection with Telekom, if they actually provided such service at market competitive cost

82 replies

CDCloudflare Developers

•Created by Streaming-chan on 6/19/2024 in #general-help

Cloudflare websites extremely slow

I thought the issue was that they wanted more money for peering than other ISPs

82 replies

CDCloudflare Developers

•Created by Streaming-chan on 6/19/2024 in #general-help

Cloudflare websites extremely slow

I've seen a couple communiry forums posts and pretty much all of them had a reply stating the dispute with Deutsche Telekom

82 replies

CDCloudflare Developers

•Created by Streaming-chan on 6/19/2024 in #general-help

Cloudflare websites extremely slow

Also got here from the Deutsche Telekom forum post

82 replies

CDCloudflare Developers

•Created by Streaming-chan on 6/19/2024 in #general-help

Cloudflare websites extremely slow

Hello, Slovak Telekom user here, I've reported the issue to my ISP and they seem to be aware of it on a deeper technical level, but I doubt they could do much about what their sister company in Germany is doing

82 replies

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