Stijn
SSFstats.fm & Swipefy for Spotify
•Created by Stijn on 11/17/2022 in #faq
Transfer of your Plus purchase
It is possible to request an one-time transfer of your stats.fm Plus purchase to another Spotify account (e.g. if you created a new Spotify account) so you won't need to buy Plus again. Find more info about how you can request a Plus purchase transfer at https://support.stats.fm/docs/statsfm-plus/transfer-plus.
1 replies
SSFstats.fm & Swipefy for Spotify
•Created by Stijn on 11/17/2022 in #faq
Daily Song Challenge | How to submit suggestions
We've been doing our daily #song-challenge event for over a year now. It is based on ideas from the community, where every user can post a song under the challenge's thread matching the topic.
Currently, you can submit your own song challenge ideas using our form at https://stats.fm/song-challenge. Note that we will review them before adding them to our list and not necessarily select them chronologically.
Check out the auto-compiled playlists of previous Challenges: https://open.spotify.com/user/zwm5ckwimgvmvl1r2ih4xko25
1 replies
SSFstats.fm & Swipefy for Spotify
•Created by Stijn on 11/17/2022 in #faq
stats.fm Discord bot
We currently have @stats.fm (beta) in beta, which allows to view certain stats.fm statistics here on Discord.
To be able to use it, you need to link your Discord account with stats.fm via https://stats.fm/account/connections. Once the bot is officially released, you will be able to invite it to other servers.
Any feedback on the bot? Leave a message in the following thread: https://discord.com/channels/763775648819970068/999061811317964872.
1 replies
SSFstats.fm & Swipefy for Spotify
•Created by Stijn on 11/17/2022 in #faq
What are records?
You can earn records for being among the Top 3 listeners of an artist (Plus + import of extended streaming history required!).
<:record_platinum:1027957957297717388> Platinum Record: #1 listener from an artist with a popularity of 7.5>
<:record_gold:1027957834169733150> Gold Record: #1 listener from an artist
<:record_silver:1027957733091184721> Silver Record: #2 listener from an artist
<:record_bronze:1027957575125311589> Bronze Record: #3 listener from an artist
3 replies
SSFstats.fm & Swipefy for Spotify
•Created by Stijn on 11/17/2022 in #faq
Incorrect files received from Spotify | No valid .json files present in the ZIP folder
If you cannot find valid files in your downloaded ZIP file / folder, then Spotify Support has sent you the incorrect data package. Sorry for the inconvenience and confusion!
Sadly, this issue is occurring very often. It is still likely though that the correct, bigger data package with the extended streaming history files is still being processed. We'd recommend you to enquire the status of the request to confirm that the data is on its way. Please try one of the following options:
* Check the status of the request at the Privacy section of your Spotify account (https://www.spotify.com/account/privacy) and look if the field 'Extended Streaming history' says that the data is still being prepared. If yes, you still need to be patient until the package arrives (recommended option!).
* Contact their support live chat, which can be found here https://support.spotify.com/contact-spotify-privacy and ask about the status of your Extended Streaming history data request.
Do you need any more assistance with this issue? Leave a message in #statsfm-support or send a DM to our @ModMail!
2 replies
SSFstats.fm & Swipefy for Spotify
•Created by Stijn on 11/17/2022 in #faq
Contributing to the stats.fm translations
The translations of the mobile app, the support articles and, the Specter for stats.fm Desktop app are added by voluntarily contributors from the community.
You can help with improving or adding the current stats.fm translations on our Crowdin projects. All the information can be found in #translation-info. For full access to the translator channels, claim your Translator role in <id:customize>.
The first point of contact for questions regarding translations is our Localisation Manager @qkeleq10 (QkeleQ10#8482).
1 replies
SSFstats.fm & Swipefy for Spotify
•Created by Stijn on 11/17/2022 in #faq
Inaccurate streams recording & tracking | ensure the best possible stream tracking by stats.fm
This problem exists when the tracks you stream do not show up in the "Recently Played" section of the stats.fm app, or show up incompletely which can lead to inaccurate stats.
2 replies