meh
IImmich
•Created by meh on 11/26/2023 in #help-desk-support
Videos not loading|Android 1.880|server 1.882

3 replies
IImmich
•Created by meh on 9/27/2023 in #help-desk-support
fixed-1.80 mobile | Android app | Cannot select folders to backup within app.
Hello,
One of my phones (samsung note 8) have atopped backing up. Reinstalled the app etc but, its just not loading the folders so I can select what to backup (i only do the camera folder)
Looking at the apps logs, i see it scanned 30 folders but then errors out with this:
30 replies
IImmich
•Created by meh on 8/6/2023 in #help-desk-support
Cannot enable Hardware transcoding update on portainer
Just updated to v1.72.0 & trying to enable HW transcoding using intel quicksync. When I add the lines under immich_microservices and another services as hwaccel & redeploy, getting the following error:
"Failure
failed to pull images of the stack: open /data/compose/1/hwaccel.yml: no such file or directory"
My docker compose used as a stack in portainer:
23 replies
IImmich
•Created by meh on 7/4/2023 in #help-desk-support
CF tunnel w/ android app unable to login.
Hello,
I have configured CF tunnel to work with the immich web just fine following the docs. Here is my CF tunnel config:
Public hostname: i.domain.com
Service: Type=http URL=local IP:2283
When I put http://i.domain.com in the android app it goes to the auth screen but keeps saying invalid user/pass.
While checking the server field on the android app the format is http://server:port/api. Keeping this in mind are people doing 2 public hostnames in CF tunnel ?
1 for the web & 1 for the app with /api as a path ?
6 replies
IImmich
•Created by meh on 7/4/2023 in #help-desk-support
Increase storage after portainer stack install.

2 replies
IImmich
•Created by meh on 7/2/2023 in #help-desk-support
offsite backup of immich photos.
Here's my scenario:
New to Docker, will be isUbuntu server. + Portainer + NPM +CF tunnels
Backup couple of phones locally to immich then have some way to do incremental offsite backup (one drive via rclone ?).
I'm not tied to what kind of backup, it can just be a flat file restored to a new immich instance. Or actual photos which can be restored to another solution when my ssd dies.
Any better options?
Also anyone using an external drive for such backup? How have you set that up?
57 replies