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RRailway

•Created by pauldps on 7/4/2024 in #✋｜help

V2 + App Sleep = first response always empty

!remind me to circle back in 2 weeks

303 replies

RRailway

•Created by pauldps on 7/4/2024 in #✋｜help

V2 + App Sleep = first response always empty

We will make sure this works reliably within the next 2 weeks

303 replies

RRailway

•Created by volcanicislander on 9/27/2024 in #✋｜help

Cron job stuck running...

But again plz do let me know if you see anything wonky

32 replies

RRailway

•Created by volcanicislander on 9/27/2024 in #✋｜help

Cron job stuck running...

Hey don't thank me yet! We gotta validate it over a while It looked like it was getting that 30 minute "time" once per day, so imma check over the next few days

32 replies

RRailway

•Created by volcanicislander on 9/27/2024 in #✋｜help

Cron job stuck running...

Heads up I'm 99% certain I fixed this issue in the last 24h. I see your last occurance was Oct 3rd at 1:30am PST PLEASE let us know if you see this again!

32 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

(We will also fix that issue with the volume migration that messed you up, and for that, we're sorry)

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

You can pay us what people normally pay us to wake us up in the middle of the night :kekw: Starts at a 25k/mo minimum committed compute spend

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

I want to make sure it is the correct data

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

I can confirm through our data UI that we see something

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

One more time please

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

Gotchya looking into it

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

Can you check if your data is restored? We think we tracked back down your original volume

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

Please do not deploy it while we do this

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

We've found your volume and we're looking to roll it out. We will redeploy your instance and are working on getting it back up with the data

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

After we fix your problem

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

We will talk about this after

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

We responded here and you did not https://discord.com/channels/713503345364697088/1289695241716371579/1289738325510455327

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

Also, if you want a higher level of service, we're definitely going to have to talk about that after Having us respond and then you torch us on social media because you didn't respond here doesn't work for us https://x.com/301Community/status/1840350767980450219

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

That's what we're looking into

44 replies

RRailway

•Created by Ivan K on 9/28/2024 in #✋｜help

MongoDB Volume Restore

Railway does not manage backups for you

44 replies