EnderPicture
EnderPicture
IImmich
Created by NAKCity on 4/15/2025 in #help-desk-support
Android App fails to upload over domain - Web works fine
Working here as well with the newest iOS app update
257 replies
IImmich
Created by EnderPicture on 4/23/2025 in #help-desk-support
Unable to backup on iOS app
Working on the new IOS update now!
7 replies
IImmich
Created by EnderPicture on 4/23/2025 in #help-desk-support
Unable to backup on iOS app
Ah ok, thanks!
7 replies
IImmich
Created by EnderPicture on 12/4/2024 in #help-desk-support
iOS app possible crashing iOS
It might just be iOS 18 being iOS 18
9 replies
IImmich
Created by EnderPicture on 12/4/2024 in #help-desk-support
iOS app possible crashing iOS
Let me know if you want me to try to reproduce it
9 replies
IImmich
Created by EnderPicture on 12/4/2024 in #help-desk-support
iOS app possible crashing iOS
Phone screen won’t turn on after being locked, podcasts will randomly pause, email unread starts showing back up, just strange stuff all around.
9 replies
IImmich
Created by EnderPicture on 12/4/2024 in #help-desk-support
iOS app possible crashing iOS
Happed the half hour after I did this hand had to restart my phone to fix it
9 replies
IImmich
Created by EnderPicture on 8/16/2023 in #help-desk-support
Iphone app looks like it is trying to reupload all images again
is the path forward to let the phone upload everything again? the server can figure out the duplicates?
8 replies
IImmich
Created by EnderPicture on 8/16/2023 in #help-desk-support
Iphone app looks like it is trying to reupload all images again
can the ID change on its own?
8 replies
IImmich
Created by EnderPicture on 8/16/2023 in #help-desk-support
Iphone app looks like it is trying to reupload all images again
the phones not reset, it just happend a a week ago
8 replies
IImmich
Created by EnderPicture on 6/29/2023 in #help-desk-support
batch upload using cli failing
ran it once already, running it again shows 279 are left over/not uploaded?
5 replies
IImmich
Created by EnderPicture on 6/29/2023 in #help-desk-support
batch upload using cli failing
Checking connectivity with Immich instance...
Server status: OK
Checking credentials...
Login status: OK
Successful authentication for user [email protected]
Indexing local assets...
Indexing complete, found 613 local assets
Comparing local assets with those on the Immich instance...
A total of 279 assets will be uploaded to the server
Do you want to start upload now? (y/n)
Checking connectivity with Immich instance...
Server status: OK
Checking credentials...
Login status: OK
Successful authentication for user [email protected]
Indexing local assets...
Indexing complete, found 613 local assets
Comparing local assets with those on the Immich instance...
A total of 279 assets will be uploaded to the server
Do you want to start upload now? (y/n)
5 replies
IImmich
Created by EnderPicture on 6/29/2023 in #help-desk-support
batch upload using cli failing
logs returned
5 replies
IImmich
Created by EnderPicture on 6/26/2023 in #help-desk-support
500 error on server update/bios reset
Oh yes thanks, but I should backup the images first so I can reupload it again right?
15 replies
IImmich
Created by EnderPicture on 6/26/2023 in #help-desk-support
500 error on server update/bios reset
613 instances
15 replies
IImmich
Created by EnderPicture on 6/26/2023 in #help-desk-support
500 error on server update/bios reset
I dont think it would be feasible for me to maually find all of them, put it aside, and delete the records
15 replies
IImmich
Created by EnderPicture on 6/26/2023 in #help-desk-support
500 error on server update/bios reset
but I have tones, what is the ask of step 5?
Here, you can go find those files and pull them aside so we can reupload them after removing them from the database.
15 replies
IImmich
Created by EnderPicture on 6/26/2023 in #help-desk-support
500 error on server update/bios reset
ran
select a."originalPath", count(a.id)
from assets a
group by a."originalPath"
having count(a.id) > 1;
select a."originalPath", count(a.id)
from assets a
group by a."originalPath"
having count(a.id) > 1;
and it is the same FullSizeRender+1.jpg issue
15 replies
IImmich
Created by EnderPicture on 6/26/2023 in #help-desk-support
500 error on server update/bios reset
thanks, I will try
15 replies
IImmich
Created by EnderPicture on 6/26/2023 in #help-desk-support
500 error on server update/bios reset
lots of these Unable to connect to the database errors
15 replies