Support
PPostiz
•Created by Support on 2/8/2025 in #💭│community-support-tickets
Ticket: Missing API Key in Settings for Postiz & "Gitroom" Logos
@Gary Just created a ticket
Question: Cannot find API Key in Settings Also seeing 'Gitroom' logos?
Attempted: 1. Checked correct image being pulled 2. Checked Settings
Working On: Locally hosted Postiz install
Using Postiz On: docker-compose.yml
Take it from here @Postiz
Question: Cannot find API Key in Settings Also seeing 'Gitroom' logos?
Attempted: 1. Checked correct image being pulled 2. Checked Settings
Working On: Locally hosted Postiz install
Using Postiz On: docker-compose.yml
Take it from here @Postiz
6 replies
PPostiz
•Created by Support on 2/8/2025 in #💭│community-support-tickets
Ticket: Social Media Posting Issues and Doc Outdated
@Mr.President Just created a ticket
Question: I cant figure out how to make social media work, the docs are not 1by1 instructions. instagram: will only allow me to post pics. youtube: cant post anything Facebook: seems to work Tiktok: app wont get approved
Attempted: followed the instruction in the docs, but i dont think they're 100% up to date.
Working On: not sure i understand what you mean in this question.
Using Postiz On: docker-compose
Take it from here @Postiz
Question: I cant figure out how to make social media work, the docs are not 1by1 instructions. instagram: will only allow me to post pics. youtube: cant post anything Facebook: seems to work Tiktok: app wont get approved
Attempted: followed the instruction in the docs, but i dont think they're 100% up to date.
Working On: not sure i understand what you mean in this question.
Using Postiz On: docker-compose
Take it from here @Postiz
31 replies
PPostiz
•Created by Support on 2/6/2025 in #💭│community-support-tickets
Ticket: Docker login issues on Ubuntu - email already exists
@mtaylor819uk Just created a ticket
Question: Fresh docker install but unable to login / create a user just get email already exists
Attempted: I have setup resend with the correct API key, and done a fresh install.
Working On: ubuntu
Using Postiz On: docker-compose
Take it from here @Postiz
Question: Fresh docker install but unable to login / create a user just get email already exists
Attempted: I have setup resend with the correct API key, and done a fresh install.
Working On: ubuntu
Using Postiz On: docker-compose
Take it from here @Postiz
6 replies
PPostiz
•Created by Support on 2/6/2025 in #💭│community-support-tickets
Ticket: Slack post error: TypeError on 'releaseURL'
@Jim Root Just created a ticket
Question: I'm getting the following error with Slack posts: An error occurred while posting on slack TypeError: Cannot read properties of undefined (reading 'releaseURL') This error is returned via notifications, the post does make it to Slack.
Attempted: N/A
Working On: N/A
Using Postiz On: Docker-compose
Take it from here @Postiz
Question: I'm getting the following error with Slack posts: An error occurred while posting on slack TypeError: Cannot read properties of undefined (reading 'releaseURL') This error is returned via notifications, the post does make it to Slack.
Attempted: N/A
Working On: N/A
Using Postiz On: Docker-compose
Take it from here @Postiz
5 replies
PPostiz
•Created by Support on 2/6/2025 in #💭│community-support-tickets
Ticket: LinkedIn Connection Error with Two Factor Authentication
@Julio César Fernández Just created a ticket
Question: LinkedIn not connect with error
Attempted: I simply try to connect LinkedIn with Chrome or Safari and always said me couldn't add. The email from LinkedIn account is different from the email in registered on postiz and I have activated two factor authentication.
Working On: Trying to test the platform
Using Postiz On: postiz.com
Take it from here @Postiz
Question: LinkedIn not connect with error
Attempted: I simply try to connect LinkedIn with Chrome or Safari and always said me couldn't add. The email from LinkedIn account is different from the email in registered on postiz and I have activated two factor authentication.
Working On: Trying to test the platform
Using Postiz On: postiz.com
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 2/6/2025 in #💭│community-support-tickets
Ticket: Instagram channel analytics error
@Vijay Patel Just created a ticket
Question: I always get an error upon accessing instagram channel analytics. Analytics are working perfectly well for Facebooks and Linkedin. But for Instagram I get "This channel needs to be refreshed, click here to refresh" Message everytime.
Attempted: I have tried to refresh the channel. Have removed the channel and added back again. But nothing works. Can anyone help me or if its an issue, we need to fix it.
Working On: Not Applicable
Using Postiz On: docker-compose
Take it from here @Postiz
Question: I always get an error upon accessing instagram channel analytics. Analytics are working perfectly well for Facebooks and Linkedin. But for Instagram I get "This channel needs to be refreshed, click here to refresh" Message everytime.
Attempted: I have tried to refresh the channel. Have removed the channel and added back again. But nothing works. Can anyone help me or if its an issue, we need to fix it.
Working On: Not Applicable
Using Postiz On: docker-compose
Take it from here @Postiz
18 replies
PPostiz
•Created by Support on 2/5/2025 in #💭│community-support-tickets
Ticket: Update Needed in YouTube Integration Guide
@BlueBurst Just created a ticket
Question: Update Required for YouTube Documentation
Attempted: Followed the steps provided in the guide: https://docs.postiz.com/providers/youtube
Working On: Adding YouTube to my Dashboard
Using Postiz On: Docker
Take it from here @Postiz
Question: Update Required for YouTube Documentation
Attempted: Followed the steps provided in the guide: https://docs.postiz.com/providers/youtube
Working On: Adding YouTube to my Dashboard
Using Postiz On: Docker
Take it from here @Postiz
34 replies
PPostiz
•Created by Support on 2/5/2025 in #💭│community-support-tickets
Ticket: Issue with Credential Application on BLUESKY Account
@Robert Felkins Just created a ticket
Question: I can not for the life of me get the provider to apply the right creds to the BLUESKY account ... I have tried my username with the @ and without the @ - do I need to fully qualify ?
Attempted: see above
Working On: adding bluesky to my list of accounts
Using Postiz On: postiz.com
Take it from here @Postiz
Question: I can not for the life of me get the provider to apply the right creds to the BLUESKY account ... I have tried my username with the @ and without the @ - do I need to fully qualify ?
Attempted: see above
Working On: adding bluesky to my list of accounts
Using Postiz On: postiz.com
Take it from here @Postiz
5 replies
PPostiz
•Created by Support on 2/5/2025 in #💭│community-support-tickets
Ticket: App disconnects, can't upload images to Facebook/Instagram
@FoamToaster Just created a ticket
Question: Facebook and Instagram keep disconnecting, don't allow image upload
Attempted: Connecting using an app on localhost
Working On: As above
Using Postiz On: Docker Desktop
Take it from here @Postiz
Question: Facebook and Instagram keep disconnecting, don't allow image upload
Attempted: Connecting using an app on localhost
Working On: As above
Using Postiz On: Docker Desktop
Take it from here @Postiz
16 replies
PPostiz
•Created by Support on 2/4/2025 in #💭│community-support-tickets
Ticket: Node App Prevents Image Preview Due to Cert Trust Issue
@joshjanszen Just created a ticket
Question: I'm using a internal CA and the node app does not trust the cert. The only issue is when uploading images the preview doesn't display, unsure if there are other issues due to this or not.
Attempted: I've tried all the typical nodejs commands with the CA but none work. I get this error in the logs ⨯ TypeError: fetch failed at node:internal/deps/undici/undici:13178:13 at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async fetchExternalImage (/app/node_modules/next/dist/server/image-optimizer.js:600:17) at async NextNodeServer.imageOptimizer (/app/node_modules/next/dist/server/next-server.js:654:48) at async cacheEntry.imageResponseCache.get.incrementalCache (/app/node_modules/next/dist/server/next-server.js:182:65) at async /app/node_modules/next/dist/server/response-cache/index.js:90:36 at async /app/node_modules/next/dist/lib/batcher.js:45:32 { [cause]: Error: unable to get local issuer certificate at TLSSocket.onConnectSecure (node:_tls_wrap:1685:34) at TLSSocket.emit (node:events:519:28) at TLSSocket._finishInit (node:_tls_wrap:1085:8) at ssl.onhandshakedone (node:_tls_wrap:871:12) at TLSWrap.callbackTrampoline (node:internal/async_hooks:130:17) { code: 'UNABLE_TO_GET_ISSUER_CERT_LOCALLY'
Working On: initial deployment
Using Postiz On: docker-compose
Take it from here @Postiz
Question: I'm using a internal CA and the node app does not trust the cert. The only issue is when uploading images the preview doesn't display, unsure if there are other issues due to this or not.
Attempted: I've tried all the typical nodejs commands with the CA but none work. I get this error in the logs ⨯ TypeError: fetch failed at node:internal/deps/undici/undici:13178:13 at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async fetchExternalImage (/app/node_modules/next/dist/server/image-optimizer.js:600:17) at async NextNodeServer.imageOptimizer (/app/node_modules/next/dist/server/next-server.js:654:48) at async cacheEntry.imageResponseCache.get.incrementalCache (/app/node_modules/next/dist/server/next-server.js:182:65) at async /app/node_modules/next/dist/server/response-cache/index.js:90:36 at async /app/node_modules/next/dist/lib/batcher.js:45:32 { [cause]: Error: unable to get local issuer certificate at TLSSocket.onConnectSecure (node:_tls_wrap:1685:34) at TLSSocket.emit (node:events:519:28) at TLSSocket._finishInit (node:_tls_wrap:1085:8) at ssl.onhandshakedone (node:_tls_wrap:871:12) at TLSWrap.callbackTrampoline (node:internal/async_hooks:130:17) { code: 'UNABLE_TO_GET_ISSUER_CERT_LOCALLY'
Working On: initial deployment
Using Postiz On: docker-compose
Take it from here @Postiz
5 replies
PPostiz
•Created by Support on 2/4/2025 in #💭│community-support-tickets
Ticket: Error with Docker Compose on Ubuntu 24 LXC
@Vivaed Just created a ticket
Question: I am getting the following error trying to instal in Ubuntu 24 LXC
Attempted: bot@postiz:~/postiz-app$ sudo docker compose up [+] Running 36/21 ✔ postiz-postgres Pulled 41.3s ✔ postiz-redis Pulled 8.0s ✔ postiz Pulled 215.1s
[+] Running 5/4 ✔ Network postiz-app_postiz-network Created 0.1s ✔ Volume "postiz-app_postgres-volume" Created 0.0s ✔ Container postiz-redis Created 1.5s ✔ Container postiz-postgres Created
Working On: Just trying to install in my Proxmox host as an LXC
Using Postiz On: sudo docker compose up
Take it from here @Postiz
Question: I am getting the following error trying to instal in Ubuntu 24 LXC
Attempted: bot@postiz:~/postiz-app$ sudo docker compose up [+] Running 36/21 ✔ postiz-postgres Pulled 41.3s ✔ postiz-redis Pulled 8.0s ✔ postiz Pulled 215.1s
[+] Running 5/4 ✔ Network postiz-app_postiz-network Created 0.1s ✔ Volume "postiz-app_postgres-volume" Created 0.0s ✔ Container postiz-redis Created 1.5s ✔ Container postiz-postgres Created
Working On: Just trying to install in my Proxmox host as an LXC
Using Postiz On: sudo docker compose up
Take it from here @Postiz
5 replies
PPostiz
•Created by Support on 2/4/2025 in #💭│community-support-tickets
Ticket: Slack Error: TypeError with 'releaseURL' property
@Jim Root Just created a ticket
Question: I'm getting the following error with Slack posts: An error occurred while posting on slack TypeError: Cannot read properties of undefined (reading 'releaseURL')
Attempted: Unfortunately not much. Verified posts are actually going out, which they are.
Working On: Using Slack as a notifiaction platform for internal team to know when posts go out on other channels.
Using Postiz On: Docker-Compose
Take it from here @Postiz
Question: I'm getting the following error with Slack posts: An error occurred while posting on slack TypeError: Cannot read properties of undefined (reading 'releaseURL')
Attempted: Unfortunately not much. Verified posts are actually going out, which they are.
Working On: Using Slack as a notifiaction platform for internal team to know when posts go out on other channels.
Using Postiz On: Docker-Compose
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 2/4/2025 in #💭│community-support-tickets
Ticket: Update Required for LinkedIn Documentation
@BlueBurst Just created a ticket
Question: Is it possible to have the documentation updated for linkedin & linkedin-page?
Attempted: I've tried the steps on both pages, but the info found in the image and text are different.
Working On: Adding Linkedin & LinkedIn Page to my account.
Using Postiz On: Docker
Take it from here @Postiz
Question: Is it possible to have the documentation updated for linkedin & linkedin-page?
Attempted: I've tried the steps on both pages, but the info found in the image and text are different.
Working On: Adding Linkedin & LinkedIn Page to my account.
Using Postiz On: Docker
Take it from here @Postiz
4 replies
PPostiz
•Created by Support on 2/4/2025 in #💭│community-support-tickets
Ticket: Performance Issues with Docker and 4 Core CPU
@shartigan Just created a ticket
Question: Hello, does 4 core CPU and 8 gb ram enough to run this project?
Attempted: I've tried on linux with docker: docker compose -f "docker-compose.dev.yaml" up and then npm run dev But this approach is slow like hell. Compiling /auth was 200 seconds. What am I doing wrong?
Working On: trial and error.
Using Postiz On: docker-compose
Take it from here @Postiz
Question: Hello, does 4 core CPU and 8 gb ram enough to run this project?
Attempted: I've tried on linux with docker: docker compose -f "docker-compose.dev.yaml" up and then npm run dev But this approach is slow like hell. Compiling /auth was 200 seconds. What am I doing wrong?
Working On: trial and error.
Using Postiz On: docker-compose
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 2/4/2025 in #💭│community-support-tickets
Ticket: Can't Register on Postiz due to 502 Error
@Michał Wróbel Just created a ticket
Question: I installed Postiz on docker and I am using Portainer to manage docker. Installation was succesfull, interface is available through www but I am not able to register due to error: "Unhandled error: 502"
Attempted: I checked the internet for solution but I have no found anything what could be helpfull. I am not experienced with docker
Working On: --
Using Postiz On: Portainer
Take it from here @Postiz
Question: I installed Postiz on docker and I am using Portainer to manage docker. Installation was succesfull, interface is available through www but I am not able to register due to error: "Unhandled error: 502"
Attempted: I checked the internet for solution but I have no found anything what could be helpfull. I am not experienced with docker
Working On: --
Using Postiz On: Portainer
Take it from here @Postiz
11 replies
PPostiz
•Created by Support on 2/3/2025 in #💭│community-support-tickets
Ticket: Request for VK.com Support in Postiz
@Yunkady Just created a ticket
Question: Hello, will there be any support for vk.com in postiz?
Attempted: -
Working On: -
Using Postiz On: -
Take it from here @Postiz
Question: Hello, will there be any support for vk.com in postiz?
Attempted: -
Working On: -
Using Postiz On: -
Take it from here @Postiz
5 replies
PPostiz
•Created by Support on 2/3/2025 in #💭│community-support-tickets
Ticket: Unable to Start Trial Due to Infinite Loader Issue
@MJL Just created a ticket
Question: Hello Postiz Team, I'd like to try your app but I'm unable to start the trial (tried like 10 cards for many different accounts) - payment auth is fine, but after the payment of $1 I'm redirected back to the page when the loader is spinning infinitely and my trial is still inactive. Also tried every plan (I wanted the Ultimate) with monthly subscription
Attempted: Many credit / debit cards
Working On: Payment
Using Postiz On: platform.postiz.com
Take it from here @Postiz
Question: Hello Postiz Team, I'd like to try your app but I'm unable to start the trial (tried like 10 cards for many different accounts) - payment auth is fine, but after the payment of $1 I'm redirected back to the page when the loader is spinning infinitely and my trial is still inactive. Also tried every plan (I wanted the Ultimate) with monthly subscription
Attempted: Many credit / debit cards
Working On: Payment
Using Postiz On: platform.postiz.com
Take it from here @Postiz
5 replies
PPostiz
•Created by Support on 2/2/2025 in #💭│community-support-tickets
Ticket: Suggestion for Automatic Thread Creation on Twitter
@Elliott Bobiet | Content Rank Just created a ticket
Question: Hello, I'd like to suggest a useful function for twitter: threads boost visibility but are complicated and time-consuming to make . I use this tool but I still have to copy/paste each content: https://threadcreator.com/tools/twitter-thread-maker is possible to paste all the thread on POSTIZ and with automatic cutting, exactly like here : https://x.com/Elliott_bobiet/status/1885981952290734440 You can cut with punctuation and capitalization and you know the maximum size of a twwet, So it would be much easier and faster to redo a little formatting and plan your thread on twitter and no other planning tool offers it. thank you,
Attempted: https://threadcreator.com/tools/twitter-thread-maker
Working On: postiz
Using Postiz On: platform.postiz.com
Take it from here @Postiz
Question: Hello, I'd like to suggest a useful function for twitter: threads boost visibility but are complicated and time-consuming to make . I use this tool but I still have to copy/paste each content: https://threadcreator.com/tools/twitter-thread-maker is possible to paste all the thread on POSTIZ and with automatic cutting, exactly like here : https://x.com/Elliott_bobiet/status/1885981952290734440 You can cut with punctuation and capitalization and you know the maximum size of a twwet, So it would be much easier and faster to redo a little formatting and plan your thread on twitter and no other planning tool offers it. thank you,
Attempted: https://threadcreator.com/tools/twitter-thread-maker
Working On: postiz
Using Postiz On: platform.postiz.com
Take it from here @Postiz
4 replies
PPostiz
•Created by Support on 2/1/2025 in #💭│community-support-tickets
Ticket: Telegram Channel Not Adding to Postiz System
@Bekhruz Just created a ticket
Question: Hello everyone, for some reason, even though I added the bot to the Telegram channel and then wrote a text message in the channel, the channel is not being added to the Postiz system. What could be the reason for this?
Attempted: I've tested it through group and personal messages, and it's fully operational.
Working On: Telegeram Channel
Using Postiz On: Docker compose
Take it from here @Postiz
Question: Hello everyone, for some reason, even though I added the bot to the Telegram channel and then wrote a text message in the channel, the channel is not being added to the Postiz system. What could be the reason for this?
Attempted: I've tested it through group and personal messages, and it's fully operational.
Working On: Telegeram Channel
Using Postiz On: Docker compose
Take it from here @Postiz
18 replies
PPostiz
•Created by Support on 2/1/2025 in #💭│community-support-tickets
Ticket: Login Issue: CORS Header Missing in VM App
@Issho Just created a ticket
Question: cannot log in
Attempted: installed vm, used docker compose to start the app when trying to log in General error: TypeError: NetworkError when attempting to fetch resource.. Please check your browser console. console log: CORS header \u2018Access-Control-Allow-Origin\u2019 missing
Working On: trying to log in
Using Postiz On: docker-compose
Take it from here @Postiz
Question: cannot log in
Attempted: installed vm, used docker compose to start the app when trying to log in General error: TypeError: NetworkError when attempting to fetch resource.. Please check your browser console. console log: CORS header \u2018Access-Control-Allow-Origin\u2019 missing
Working On: trying to log in
Using Postiz On: docker-compose
Take it from here @Postiz
4 replies