Support
PPostiz
•Created by Support on 12/12/2024 in #💭│support-tickets
Ticket: approving
@PheoUK Just created a ticket
Question: getting an odd issue trying to configure bluesky provider following the details in the docs. fir my identifier i am adding my handle which is a custom domain, i get an odd bounce back error saying it didn't work, i can then no longer load the postfiz UI until i restart the container, but the provider is never created am i doing something wrong? it seems like a pretty easy provider to setup
Attempted: tried two of my accounts, both unfortunately have custom domain handles
Working On: not sure what this is? maybe I'm using the wrong question form? eep
Using Postiz On: docker compose on portainer
Take it from here @Postiz
Question: getting an odd issue trying to configure bluesky provider following the details in the docs. fir my identifier i am adding my handle which is a custom domain, i get an odd bounce back error saying it didn't work, i can then no longer load the postfiz UI until i restart the container, but the provider is never created am i doing something wrong? it seems like a pretty easy provider to setup
Attempted: tried two of my accounts, both unfortunately have custom domain handles
Working On: not sure what this is? maybe I'm using the wrong question form? eep
Using Postiz On: docker compose on portainer
Take it from here @Postiz
2 replies
PPostiz
•Created by Support on 12/11/2024 in #💭│support-tickets
Ticket: Media Attachment Causes Post Failure - TypeError: fetch failed
@Dalek ☕🫰 Just created a ticket
Question: Posts fail when media is attached but no problems when it is text only TypeError: fetch failed Tested via twitter and discord integrations.
Attempted: Re-deploy of Postiz
Working On: Deployment and testing
Using Postiz On: Docker compose
Take it from here @Postiz
Question: Posts fail when media is attached but no problems when it is text only TypeError: fetch failed Tested via twitter and discord integrations.
Attempted: Re-deploy of Postiz
Working On: Deployment and testing
Using Postiz On: Docker compose
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/11/2024 in #💭│support-tickets
Ticket: Login redirect issue using ngrok with Docker-compose
@Tom Nipravsky Just created a ticket
Question: I'm using ngrok as my reverse proxy and used docker-compose to setup the container. I changed MAIN_URL, FRONTEND_URL and NEXT_PUBLIC_BACKEND_URL according to docs. It seems like user creation worked, but when I tried to login, it just redirects back to the login page. Nothing shows on console.
Attempted: Nothing. Double checked with docs that everything is configured properly.
Working On: LinkedIn automation
Using Postiz On: docker-compose with ngrok
Take it from here @Postiz
Question: I'm using ngrok as my reverse proxy and used docker-compose to setup the container. I changed MAIN_URL, FRONTEND_URL and NEXT_PUBLIC_BACKEND_URL according to docs. It seems like user creation worked, but when I tried to login, it just redirects back to the login page. Nothing shows on console.
Attempted: Nothing. Double checked with docs that everything is configured properly.
Working On: LinkedIn automation
Using Postiz On: docker-compose with ngrok
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/10/2024 in #💭│support-tickets
Ticket: Photos upload correctly but not visible in Postiz
@grassman Just created a ticket
Question: Photos will upload but can't be seen. Here is my error inside the log. ⨯ upstream image response failed for https://insta.mannflixprime.com/uploads/2024/12/10/052f247e21403e589aea58e8caaf3e910.jpeg 404
Attempted: Recreating the docker compose, changing permissions inside the compose. I have tried changing the volumes also to. volumes: - /share/containerdata/postiz/config:/config/ - /share/containerdata/postiz/uploads:/uploads/ The files get uploaded correctly to to the volume but wont be seen inside postiz. Here is my compose. https://pastebin.com/uWQPabUg
Working On: Qnap
Using Postiz On: Docker Compose on qnap inside container station
Take it from here @Postiz
Question: Photos will upload but can't be seen. Here is my error inside the log. ⨯ upstream image response failed for https://insta.mannflixprime.com/uploads/2024/12/10/052f247e21403e589aea58e8caaf3e910.jpeg 404
Attempted: Recreating the docker compose, changing permissions inside the compose. I have tried changing the volumes also to. volumes: - /share/containerdata/postiz/config:/config/ - /share/containerdata/postiz/uploads:/uploads/ The files get uploaded correctly to to the volume but wont be seen inside postiz. Here is my compose. https://pastebin.com/uWQPabUg
Working On: Qnap
Using Postiz On: Docker Compose on qnap inside container station
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/10/2024 in #💭│support-tickets
Ticket: Docker Compose Error: API 404 on Deployment
@Dalek ☕🫰 Just created a ticket
Question: When I attempt to deploy using docker compose I get error: Your browser got a 404 when trying to contact the API
Attempted: Deleting all volumes, re-deploying Copying the current documented docker compose, moving my ENV variables to the new file and overwriting my old compose file
Working On: Deployment
Using Postiz On: Docker compose
Take it from here @Postiz
Question: When I attempt to deploy using docker compose I get error: Your browser got a 404 when trying to contact the API
Attempted: Deleting all volumes, re-deploying Copying the current documented docker compose, moving my ENV variables to the new file and overwriting my old compose file
Working On: Deployment
Using Postiz On: Docker compose
Take it from here @Postiz
9 replies
PPostiz
•Created by Support on 12/9/2024 in #💭│support-tickets
Ticket: Connection Refused Error on Sign Up API Endpoint
@maximo Just created a ticket
Question: I managed to get the homepage running, but attempting a sign up returns a connection refused error from the browser console: Failed to load resource: /api/auth/register net::ERR_CONNECTION_REFUSED Is an email provider service required to test basic functions? Running a curl function from inside the nginx container returns the following: / # curl http://postiz:5000/api/auth/login {"message":"Cannot GET /auth/login","error":"Not Found","statusCode":404} I can share more logs and config files if needed. Thanks.
Attempted: Fresh install, checking logs, different browsers, AI, rechecking docker-compose and nginx, many restarts, etc.
Working On: Ubuntu VM on Azure
Using Postiz On: docker-compose, nginx
Take it from here @Postiz
Question: I managed to get the homepage running, but attempting a sign up returns a connection refused error from the browser console: Failed to load resource: /api/auth/register net::ERR_CONNECTION_REFUSED Is an email provider service required to test basic functions? Running a curl function from inside the nginx container returns the following: / # curl http://postiz:5000/api/auth/login {"message":"Cannot GET /auth/login","error":"Not Found","statusCode":404} I can share more logs and config files if needed. Thanks.
Attempted: Fresh install, checking logs, different browsers, AI, rechecking docker-compose and nginx, many restarts, etc.
Working On: Ubuntu VM on Azure
Using Postiz On: docker-compose, nginx
Take it from here @Postiz
4 replies
PPostiz
•Created by Support on 12/9/2024 in #💭│support-tickets
Ticket: Assistance Needed to Setup Postiz or Coolify Locally
@Nen Just created a ticket
Question: Help with setting up and running postiz on local device or coolify. Not sure which is best but I just want help getting this thing running
Attempted: Looking through pre-existing docker images but not sure what to do
Working On: I want to just have a postiz for my personal socials
Using Postiz On: docker-compose on my computer
Take it from here @Postiz
Question: Help with setting up and running postiz on local device or coolify. Not sure which is best but I just want help getting this thing running
Attempted: Looking through pre-existing docker images but not sure what to do
Working On: I want to just have a postiz for my personal socials
Using Postiz On: docker-compose on my computer
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/9/2024 in #💭│support-tickets
Ticket: Unable to Add Threads Channel - Unknown Error
@Big Presents Just created a ticket
Question: Whenever I try to add a Threads channel, I get redirected to https://www.threads.net/oauth/authorize/error.json?error_message=An+unknown+error+has+occurred.&error_code=1
Attempted: Logging out of threads and back in, tried in incognito window, tried in different browser
Working On: -
Using Postiz On: Portainer
Take it from here @Postiz
Question: Whenever I try to add a Threads channel, I get redirected to https://www.threads.net/oauth/authorize/error.json?error_message=An+unknown+error+has+occurred.&error_code=1
Attempted: Logging out of threads and back in, tried in incognito window, tried in different browser
Working On: -
Using Postiz On: Portainer
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/9/2024 in #💭│support-tickets
Ticket: Error 400/500 with TLS Certificate Configurations
@Reineke Just created a ticket
Question: i finished installing the service, i finally have https and the certificates for tls or ssl, when i try to connect to different account such as google, reddit or discord, i get error 400 or error 500, blocked by client, unrecognized content security policy directive, etc.
Attempted: i had a previous ticket which solved many of my problem such as certificates, https and i set up a reverse proxy. so i reviewed my config and try to make research about the errors.
Working On: i'm reviewing my configuration and installation, i'm doing additionnal research on the error to understand what are the causes of the issues
Using Postiz On: docker-compose on debian
Take it from here @Postiz
Question: i finished installing the service, i finally have https and the certificates for tls or ssl, when i try to connect to different account such as google, reddit or discord, i get error 400 or error 500, blocked by client, unrecognized content security policy directive, etc.
Attempted: i had a previous ticket which solved many of my problem such as certificates, https and i set up a reverse proxy. so i reviewed my config and try to make research about the errors.
Working On: i'm reviewing my configuration and installation, i'm doing additionnal research on the error to understand what are the causes of the issues
Using Postiz On: docker-compose on debian
Take it from here @Postiz
11 replies
PPostiz
•Created by Support on 12/9/2024 in #💭│support-tickets
Ticket: Issue with YouTube and Google Console Integration
@DD Just created a ticket
Question: YouTube configuration
Attempted: Connections with Google console
Working On: YouTube intégration
Using Postiz On: Docker-composé
Take it from here @Postiz
Question: YouTube configuration
Attempted: Connections with Google console
Working On: YouTube intégration
Using Postiz On: Docker-composé
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/9/2024 in #💭│support-tickets
Ticket: LinkedIn Network Error Adding Channel Issue
@Saeris Just created a ticket
Question: I keep getting "Your LinkedIn Network will be back soon" error when I try to add a LinkedIn channel. I'm not sure where I did the setup wrong.
Attempted: Restarting, rotating API keys
Working On: Trying to add LinkedIn as a provider
Using Postiz On: docker
Take it from here @Postiz
Question: I keep getting "Your LinkedIn Network will be back soon" error when I try to add a LinkedIn channel. I'm not sure where I did the setup wrong.
Attempted: Restarting, rotating API keys
Working On: Trying to add LinkedIn as a provider
Using Postiz On: docker
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/9/2024 in #💭│support-tickets
Ticket: LinkedIn post links not appearing issues
@nithur Just created a ticket
Question: Links posted to LinkedIn not showing up
Attempted: The links on my LinkedIn posts not showing up
Working On: Linkedin integration
Using Postiz On: Docker compose
Take it from here @Postiz
Question: Links posted to LinkedIn not showing up
Attempted: The links on my LinkedIn posts not showing up
Working On: Linkedin integration
Using Postiz On: Docker compose
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/8/2024 in #💭│support-tickets
Ticket: Docker-compose config issue with MAIN_URL and FRONTEND_URL
@Grigorij Just created a ticket
Question: Hey, I'm trying to install postiz locally with docker-compose, and I don't understand an MAIN_URL, FRONTEND_URL parameters of config. For me it's enough to have app running in localhost, not in some public website. I tried to provide localhost adress here or some random url, but in both cases there is same problem with backend: when clicking "register" button there is endless load and writing "General error: TypeError: NetworkError when attempting to fetch resource.. Please check your browser console.". Browser console provides just "INFO success: backend entered RUNNING state, process has stayed up for > than 10 seconds (startsecs)"
Attempted: I tried to provide localhost adress here or some random url
Working On: Clean Coder AI autonomus coding app
Using Postiz On: docker-compose
Take it from here @Postiz
Question: Hey, I'm trying to install postiz locally with docker-compose, and I don't understand an MAIN_URL, FRONTEND_URL parameters of config. For me it's enough to have app running in localhost, not in some public website. I tried to provide localhost adress here or some random url, but in both cases there is same problem with backend: when clicking "register" button there is endless load and writing "General error: TypeError: NetworkError when attempting to fetch resource.. Please check your browser console.". Browser console provides just "INFO success: backend entered RUNNING state, process has stayed up for > than 10 seconds (startsecs)"
Attempted: I tried to provide localhost adress here or some random url
Working On: Clean Coder AI autonomus coding app
Using Postiz On: docker-compose
Take it from here @Postiz
6 replies
PPostiz
•Created by Support on 12/7/2024 in #💭│support-tickets
Ticket: Clarification on pages_manage_engagement usage
@z Just created a ticket
Question: Is there any reason why are we requesting pages_manage_engagement for Facebook provider?
Attempted: Facebook approved all the permissions that are specified in the postiz docs here https://docs.postiz.com/providers/facebook except pages_manage_engagement because they say there is no valid reason to get that one. Is there a feature that uses it?
Working On: Getting Facebook scopes/permissions approvals
Using Postiz On: Self deployment on render
Take it from here @Postiz
Question: Is there any reason why are we requesting pages_manage_engagement for Facebook provider?
Attempted: Facebook approved all the permissions that are specified in the postiz docs here https://docs.postiz.com/providers/facebook except pages_manage_engagement because they say there is no valid reason to get that one. Is there a feature that uses it?
Working On: Getting Facebook scopes/permissions approvals
Using Postiz On: Self deployment on render
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/7/2024 in #💭│support-tickets
Ticket: App Verification Request for Social Media Platforms
@KTeam Just created a ticket
Question: I am looking for an option to get my app verified by Pinterest, Blue Sky and Twitter.
Attempted: I had a meeting with David but after that I have not heard back.
Working On: Working on setting upsocial media scheduler for my Non-profit company.
Using Postiz On: Deploy on stand alone server
Take it from here @Postiz
Question: I am looking for an option to get my app verified by Pinterest, Blue Sky and Twitter.
Attempted: I had a meeting with David but after that I have not heard back.
Working On: Working on setting upsocial media scheduler for my Non-profit company.
Using Postiz On: Deploy on stand alone server
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/7/2024 in #💭│support-tickets
Ticket: Postiz Auth Error: "TypeError: Failed to fetch"
@pppan Just created a ticket
Question: I use docker compose to pull up Postiz. When i initiate the app, on the auth page, after filling email password and company, I received the following error. General error: TypeError: Failed to fetch. Please check your browser console.
Attempted: I searched on the internet related to postiz and TypeError: Failed to fetch but in vain.
Working On: registration
Using Postiz On: docker compose
Take it from here @Postiz
Question: I use docker compose to pull up Postiz. When i initiate the app, on the auth page, after filling email password and company, I received the following error. General error: TypeError: Failed to fetch. Please check your browser console.
Attempted: I searched on the internet related to postiz and TypeError: Failed to fetch but in vain.
Working On: registration
Using Postiz On: docker compose
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/6/2024 in #💭│support-tickets
Ticket: Confusion Over Facebook/Instagram Permissions for Postiz
@Lucas Sims Just created a ticket
Question: We are trying to request permissions for both Facebook and Instagram, but have some issues about what permission is related to what feature from Postiz, so we could point and screencast correctly during approval
Attempted: We have followed the instructions from documentation and from another support ticket (https://discord.com/channels/1243410146097500202/1294685271127887936/1294686066506338357), but still have some issues to understand which permission refers to what feature in Postiz
Working On: We want to improve our social media accounts management
Using Postiz On: Docker Compose
Take it from here @Postiz
Question: We are trying to request permissions for both Facebook and Instagram, but have some issues about what permission is related to what feature from Postiz, so we could point and screencast correctly during approval
Attempted: We have followed the instructions from documentation and from another support ticket (https://discord.com/channels/1243410146097500202/1294685271127887936/1294686066506338357), but still have some issues to understand which permission refers to what feature in Postiz
Working On: We want to improve our social media accounts management
Using Postiz On: Docker Compose
Take it from here @Postiz
4 replies
PPostiz
•Created by Support on 12/6/2024 in #💭│support-tickets
Ticket: Request for Affiliate Media Templates
@Ibnu Rasikh - creatypestudio.co Just created a ticket
Question: No Promotional Media Templates for Affiliates?
Attempted: I hope the absence of templates is because the affiliate program is still new. In many cases, affiliate programs that provide promotional media templates tend to achieve greater success compared to those that only offer referral codes. At the very least, offering brand guidelines, attributes, or basic design assets would be incredibly helpful for affiliates.
Working On: Affiliate marketer with experience winning first, second, and fifth place in affiliate contests.
Using Postiz On: -
Take it from here @Postiz
Question: No Promotional Media Templates for Affiliates?
Attempted: I hope the absence of templates is because the affiliate program is still new. In many cases, affiliate programs that provide promotional media templates tend to achieve greater success compared to those that only offer referral codes. At the very least, offering brand guidelines, attributes, or basic design assets would be incredibly helpful for affiliates.
Working On: Affiliate marketer with experience winning first, second, and fifth place in affiliate contests.
Using Postiz On: -
Take it from here @Postiz
3 replies
PPostiz
•Created by Support on 12/6/2024 in #💭│support-tickets
Ticket: Configuring URL settings for NAS installation
@Tutsumi/MOAR Cookies Just created a ticket
Question: Trying to install on a NAS, for MAIN_URL, FRONTEND_URL and NEXT_PUBLIC_BACKEND_URL, what should these be set to?
Attempted: localhost but it needs https
Working On: Social for an esports non-profit
Using Postiz On: QNAP's Container Station using Docker-Compose
Take it from here @Postiz
Question: Trying to install on a NAS, for MAIN_URL, FRONTEND_URL and NEXT_PUBLIC_BACKEND_URL, what should these be set to?
Attempted: localhost but it needs https
Working On: Social for an esports non-profit
Using Postiz On: QNAP's Container Station using Docker-Compose
Take it from here @Postiz
5 replies
PPostiz
•Created by Support on 12/6/2024 in #💭│support-tickets
Ticket: Localhost Config Error with X and LinkedIn Integration
@KevinUK Just created a ticket
Question: Unable to get X or LinkedIn working with localhost.
Attempted: I'm running localhost and got to the add channel popup. I've added postiz.env in the same dir as docker-compose.yml. I've followed the tutorials for each provider but with X I get 'could not connect to the platform' and LinkedIn is passing in client_id undefined so I'm guessing it's a config issue. https://www.linkedin.com/oauth/v2/authorization?response_type=code&client_id=undefined&xxxxx When I set the .env values I stopped and started the postiz docker container. Any tips on where I am going wrong? Thanks!
Working On: Configuring channels
Using Postiz On: docker-compose
Take it from here @Postiz
Question: Unable to get X or LinkedIn working with localhost.
Attempted: I'm running localhost and got to the add channel popup. I've added postiz.env in the same dir as docker-compose.yml. I've followed the tutorials for each provider but with X I get 'could not connect to the platform' and LinkedIn is passing in client_id undefined so I'm guessing it's a config issue. https://www.linkedin.com/oauth/v2/authorization?response_type=code&client_id=undefined&xxxxx When I set the .env values I stopped and started the postiz docker container. Any tips on where I am going wrong? Thanks!
Working On: Configuring channels
Using Postiz On: docker-compose
Take it from here @Postiz
6 replies