It's Always DNS
CDCloudflare Developers
•Created by pegasuspc on 1/13/2025 in #general-help
New email address
?account-recovery
3 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
Oooh interesting good to know thanks for the update 🙏
54 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
Sweet!
That is good news, because your website is being served through Madrid and other local DCs, so you can reasonably say that most of your users should be fine.
You can do a MTR/traceroute from your laptop/phone to give you more visibility on what happens when it's routed through your ISP, but it's them taking an inefficient route to Cloudflare for certain prefixes.
54 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
If you get the app it'll re-route all your internet traffic through Cloudflare
54 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
I mean the actual WARP VPN, not just DNS
54 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
However, I would be surprised if any of your users are also experiencing issues, because I've connected to your site through a Madrid VPN and it loads instantly.
54 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
One thing I would do to try and narrow this down further is to use Cloudflare WARP and then see how you're routed to your own website.
WARP should connect to your local DC as opposed to
SIN and then avoids your ISPs routing table, so if your website then loads from MAD / CDG - we know it's an ISP issue.54 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
54 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
Would you mind sharing the URL? I am also in Europe so I can do a traceroute on my end and see if I can figure it out
54 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
Oh, that is certainly strange then!
It's usually always ISP peering or traffic management going on!
So your website is the only website being routed through Singapore on that entire list?
54 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
Another thing to note is the
LOC=ES doesn't mean anything and will always be the same no matter which PoP you connect to.
That just refers to the geolocation data that is associated with the IP you connected with (based on Maxmind).54 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
No worries, happy to help 🙂
Being routed to CDG confirms that it's not just an ISP peering issue on your end. This website is very useful in illustrating what is likely going on here:
https://cloudflare-test.judge.sh/
Depending on your plan and your actual location, you might notice weird routing issues like this because prefixes that are assigned to lower plans can get withdrawn from certain PoPs so Cloudflare can manage traffic when necessary and prioritize higher plans.
If you take a look on that website, I'm assuming you'll see yourself being routed to
SIN on the free plans and as you get closer to Enterprise, it'll get closer to you.54 replies
CDCloudflare Developers
•Created by Alex on 1/13/2025 in #general-help
Traffic from Barcelona routed through Singapore datacenter - Extremely high latency
Just to narrow down your issue, are you routed correctly when you visit an Enterprise website such as https://cloudflare.com/cdn-cgi/trace
54 replies
CDCloudflare Developers
•Created by RX Tech on 1/13/2025 in #general-help
Purchase domain through CloudFlare
You won't be able to buy it through Cloudflare, the domain is taken (it was re-registered on December 22nd 2024)
The $119 on GoDaddy is for their broker service, which is just their fee for contacting the owner on your behalf and negotiating a price on a private sale.
2 replies
CDCloudflare Developers
•Created by Asop Linu on 1/9/2025 in #general-help
Why does Cloudflare free plan now use a fixed IP (104.21.x.1 and 2606:4700:3030::6815:xxx1)?
It's normal for different plans to be assigned different IP ranges, it's what allows traffic shaping to be implemented (by withdrawing the announcement of certain prefixes from congested PoPs) to prioritize traffic if/when necessary.
From a customer perspective, it doesn't cause any issues to the end user nor can you change the IP you're assigned. Any issues like the one you're experiencing, in your own words, is due to your office blocking those IPs, which is bad practice on their part (even if they're trying to block certain websites).
The only (real) solution is to speak to them about not blocking massive swaths of IPs as a solution to whatever they're trying to block 🙂
2 replies
CDCloudflare Developers
•Created by Coodani on 1/6/2025 in #general-help
Unable to Change Nameservers for Domain registered with CloudFlare
Just to also check, going to this link also doesn't do anything: https://dash.cloudflare.com/?to=/:account/domains/coodani.com
18 replies
CDCloudflare Developers
•Created by Coodani on 1/6/2025 in #general-help
Unable to Change Nameservers for Domain registered with CloudFlare
You can still open a Registrar ticket even with a free account, so that's not a problem. The only problem is the response times lol, I'm on a business plan and my last registrar ticket from November took 7 weeks to get a response 😂
Transferring the actual domain to another registrar (changing nameservers to activate the zone) and back in would save you contacting support, but if you can't even press manage, you won't be able to unlock and get the auth code, so your only option right now does seem to be reaching out.
18 replies
CDCloudflare Developers
•Created by Coodani on 1/6/2025 in #general-help
Unable to Change Nameservers for Domain registered with CloudFlare
Yeah, that screenshot is from the registrar section, so you're in the correct account. Contact support as Leo mentioned to resolve the issue. I'm guessing you somehow managed to delete your domain's zone given you've attempted to re-add it.
18 replies
CDCloudflare Developers
•Created by Coodani on 1/6/2025 in #general-help
Unable to Change Nameservers for Domain registered with CloudFlare
Yeah that's totally fair, I just think it's a bit much to be like 'ignore the above person' when based on the information they've provided, we can reasonably infer the issue they're having. If they subsequently confirm they did indeed delete the zone or did something to cause an NS mismatch, then yeah they should absolutely contact support.
But we might be able to get them a resolution faster than the weeks it'll take for Registrar support to respond if they have done what 9/10 other people do when this happens and it's just user error and nothing is actually 'wrong' per-se.
18 replies