Rohit Comments - Answer Overflow

Rohit

•Created by Rohit on 6/17/2024 in #zaraz

Hello everyone, I am using the zaraz.

@Mackenly Thank you for your response regarding our tracking concerns. While we appreciate that the 91% order capture rate is good, our main issue remains unresolved. We're seeing a significant revenue discrepancy of approximately $2,000 for just 15 orders difference between our actual sales and what's being reported in the analytics. This revenue gap is our primary concern, as it's causing inaccuracies in our financial reporting and analysis. Could you please help us investigate why there's such a large difference in revenue for these few missing orders? We're eager to resolve this issue to ensure our analytics accurately reflect our actual sales performance. Your guidance on this matter would be greatly appreciated.

11 replies

CDCloudflare Developers

•Created by Rohit on 6/17/2024 in #zaraz

Hello everyone, I am using the zaraz.

Also is it possible to check order_id in GA4?

11 replies

CDCloudflare Developers

•Created by Rohit on 6/17/2024 in #zaraz

Hello everyone, I am using the zaraz.

zaraz.ecommerce("Order Completed", { checkout_id: '7', order_id: '7', currency: "AU", revenue: "100", total: "100" }); we are using this right now

11 replies

CDCloudflare Developers

•Created by Rohit on 6/17/2024 in #zaraz

Hello everyone, I am using the zaraz.

@Mackenly Jones Yes, Order count is similar but revenue amount is much less. Please check the results: Magento: Orders - 150 Amount - $9,757.55 Screenshot - https://prnt.sc/nrwr3JamkHZ7 Analytics: Orders - 137 Amount - $7,524.37 Screenshot - https://prnt.sc/on2c5F3-0M5l

11 replies

CDCloudflare Developers

•Created by Rohit on 6/17/2024 in #zaraz

Hello everyone, I am using the zaraz.

Is there anything else we can do other than ad blockers?

11 replies

CDCloudflare Developers

•Created by Rohit on 6/17/2024 in #zaraz

Hello everyone, I am using the zaraz.

I have updated the endpoints now

11 replies

CDCloudflare Developers