lmtx
DIIDevHeads IoT Integration Server
•Created by lmtx on 1/3/2024 in #iot-cloud
Respecting the end user's privacy.
Honest communication establishes trust.
It is essential to openly state what information is gathered about the users and how the enterprise utilizes it.
For example, monitoring the performance of a hardware product does not require collecting sensitive data about the owner.
Use that messaging in your promotional materials. Inform customers that you are constantly improving your products by analyzing telemetry data but are not using that information for advertising purposes.
This way, you will build trust and increase the awareness of your product's users.
Violating the customer's privacy for financial gains is always a losing strategy in the long run. Would you agree?
6 replies