Ilcheff
IImmich
•Created by Ilcheff on 4/17/2025 in #help-desk-support
Issues with uploading photos
This can't explain why uploads from PC are fine, but from app are broken
23 replies
IImmich
•Created by Ilcheff on 4/17/2025 in #help-desk-support
Issues with uploading photos
It's pictures after all. Not bigger than 30MB. Nextcloud is behind same haproxy. Limit for uploads in haproxy config is 10GB
23 replies
IImmich
•Created by Ilcheff on 4/17/2025 in #help-desk-support
Issues with uploading photos
After further tests it seams that there is issue when i pass via haproxy. Interesting is that problem occurs only from mobile app. No mater what browser I'm using or what OS I'm using, all uploads are fine. I've tested Android versions from 10 to 15 with all my old headsets viable(HTC, Huawei, Xiaomi, Google Pixel) all of them shares same behavior. Is it possible some logic in the app can break things like this? Sadly I don't have enough time to test older app versions...
23 replies
IImmich
•Created by Ilcheff on 4/17/2025 in #help-desk-support
Issues with uploading photos
Sorry about late reply. In both cases I'm using photos.kochintata.eu which is pointed to proxy. You can see that cloud.kochinata.eu is pointing to exact same IP address. Before noticing this issue I've never used web browser to upload photos, only mobile app. I will try from mobile without a proxy when I get home so I can avoid using vpn. I have another set of photos from different device (Huawei) to test with.
23 replies
IImmich
•Created by Ilcheff on 4/17/2025 in #help-desk-support
Issues with uploading photos
this one for example: IMG_20250218_204949.dng
23 replies
IImmich
•Created by Ilcheff on 4/17/2025 in #help-desk-support
Issues with uploading photos
RAW images are same sh*t
23 replies
IImmich
•Created by Ilcheff on 4/17/2025 in #help-desk-support
Issues with uploading photos
it's pretty weird to be honest
23 replies
IImmich
•Created by Ilcheff on 4/17/2025 in #help-desk-support
Issues with uploading photos
They are uploaded this way intentionally. Two sets are .DNG, two sets are jpegs. one set uploaded from phone, one from PC. Some images uploaded from phone is heavily broken, even original image. For example: IMG_20250218_204946.jpg - both preview and file in library is broken when uploaded from phone(download and compare md5sum with original photo). File uploaded from PC is fine and md5sum matches
23 replies
IImmich
•Created by Ilcheff on 4/17/2025 in #help-desk-support
Issues with uploading photos
Devices are: Xiaomi 14 Ultra, Xiaomi Mi 11 Ultra, Huawei P Smart Z, Samsung Galaxy A23
Mobile app and server are latest releases.
Everything connects to Immich using public end-point via haproxy.
Nothing is changed or updated on proxy itself from almost a year(haproxy runs on pfSense and can't be updated too often unfortunately due to workload)
At this pont I can provide samples only from X14Ultra as it's my device. I will have access to others tommorow so i will send samples from at least one or tho devices.
23 replies
IImmich
•Created by Ilcheff on 4/17/2025 in #help-desk-support
Issues with uploading photos
When I get to PC I will. All devices connected have that issue, but not at the same rate of broken images
23 replies