Mahmudul Hasan Riaz
CDCloudflare Developers
•Created by Mahmudul Hasan Riaz on 10/18/2024 in #general-help
I want my domain DNSSEC Disable
How i can disable my domain DNSSEC?
Can't do it from my account because: My website has disappeared from my account. As a result these settings are not in my account now. My gmail is still right there as administrator gmail. So I want to disable my DNSSEC with cloudflare help and then apply transfer to another account to regain its access.
4 replies
CDCloudflare Developers
•Created by Mahmudul Hasan Riaz on 10/17/2024 in #general-help
Domain Management Issue: Unable to Access or Manage Domain Across Cloudflare Accounts
If someone could kindly take a deep look into my issue, I would be extremely grateful.
My effected domain is: panjabiclub.com
I transferred this domain from another registrar to Cloudflare. However, when I did the transfer and renewal, I mistakenly assigned a different Gmail account as the domain's administrator instead of the Gmail account I used for the transfer. Both of my Gmail accounts are linked to separate Cloudflare accounts.
Suddenly, my website got deleted from my Cloudflare account. Since then, I haven't been able to change the nameservers from the administrator Gmail’s Cloudflare account, nor can I manage the domain from the renewal account.
I now find myself unable to manage the domain from either of my Cloudflare accounts. As a result, my website has been down for several months.
I have opened multiple support tickets in different ways, but I haven’t found a solution yet.
Could someone please explain from which account I should open a support ticket, and what specific information I should include to get this issue resolved?
1 replies