hyttg
CDCloudflare Developers
•Created by hyttg on 5/11/2024 in #general-help
Fault Notification Regarding Inability to Connect to WARP Network on 1.1.1.1 Android Version
Dear Cloudflare Professional Team,
I am a user of your company, and I would like to report an issue regarding the inability to connect to the WARP network on the 1.1.1.1 Android version through this email.
Issue Description:
When using the 1.1.1.1 Android app, users are unable to connect to the WARP network. There is a constant prompt to update the connection configuration, despite the network situation being normal. Other applications and services can access the network without any issues.
Impact Analysis:
This issue is affecting the user's normal usage experience and may lead to dissatisfaction with the product and services, possibly resulting in discontinuation of use.
Resolution Suggestion:
We recommend the Cloudflare Professional Team promptly diagnose and resolve this issue to ensure users can smoothly connect to the WARP network and benefit from stable network acceleration and security protection services.
Note: The app is already updated to the latest version.
We look forward to your response and resolution. Thank you!
Best regards
2 replies