Froge
Froge
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CDCloudflare Developers
Created by Froge on 3/14/2024 in #general-help
OUTAGE - Try again in 5 minutes (Code: 1313)
If you can just someone internally to look at the ticket, that'd be amazing. We're not serving a small number of people, and are actively trying to upgrade our account.
15 replies
CDCloudflare Developers
Created by Froge on 3/14/2024 in #general-help
OUTAGE - Try again in 5 minutes (Code: 1313)
3184679
15 replies
CDCloudflare Developers
Created by Froge on 3/14/2024 in #general-help
OUTAGE - Try again in 5 minutes (Code: 1313)
We haven't received an update, only the status above link, which is now dead
15 replies
CDCloudflare Developers
Created by Froge on 3/14/2024 in #general-help
OUTAGE - Try again in 5 minutes (Code: 1313)
Yep, ticket created several hours ago, it was passed onto an engineer, hour later the outage report was added, now it's gone.
15 replies
CDCloudflare Developers
Created by Froge on 3/14/2024 in #general-help
OUTAGE - Try again in 5 minutes (Code: 1313)
No description
15 replies
CDCloudflare Developers
Created by Froge on 3/14/2024 in #general-help
OUTAGE - Try again in 5 minutes (Code: 1313)
Outage report removed... issue still not fixed...
15 replies
CDCloudflare Developers
Created by Froge on 3/14/2024 in #general-help
OUTAGE - Try again in 5 minutes (Code: 1313)
No description
15 replies
CDCloudflare Developers
Created by Froge on 3/14/2024 in #general-help
OUTAGE - Try again in 5 minutes (Code: 1313)
Still an issue...
15 replies
RRailway
Created by Froge on 1/15/2024 in #✋|help
❗Urgent - Deleted fork environment, all database volumes removed from production 🙃
Yep! Got it 🔥
46 replies
RRailway
Created by Froge on 1/15/2024 in #✋|help
❗Urgent - Deleted fork environment, all database volumes removed from production 🙃
Thank you, we greatly appreciate it! We are a software agency, and have some clients with some decent apps, and we love Railway for not having to think about infra (and that's coming from an ex-infra guy). Would love to discuss enterprise options, we're building everything new in Railway and will be scaling these services!
46 replies
RRailway
Created by Froge on 1/15/2024 in #✋|help
❗Urgent - Deleted fork environment, all database volumes removed from production 🙃
Yeah okay Unsure why they delete though? Can you get a timestamp of that snapshot?
46 replies
RRailway
Created by Froge on 1/15/2024 in #✋|help
❗Urgent - Deleted fork environment, all database volumes removed from production 🙃
Yeah we had a 2 day old backup, which we restored to. We didn't want to add a new volume just in case
46 replies
RRailway
Created by Froge on 1/15/2024 in #✋|help
❗Urgent - Deleted fork environment, all database volumes removed from production 🙃
Yep, the volumes gone The other services just lost their deployments in production and development
46 replies
RRailway
Created by Froge on 1/15/2024 in #✋|help
❗Urgent - Deleted fork environment, all database volumes removed from production 🙃
Yep, and all the deployments if the environments stopped
46 replies
RRailway
Created by Froge on 1/15/2024 in #✋|help
❗Urgent - Deleted fork environment, all database volumes removed from production 🙃
Okay So we're waiting another day for someone to look at it?
46 replies
RRailway
Created by Froge on 1/15/2024 in #✋|help
❗Urgent - Deleted fork environment, all database volumes removed from production 🙃
Noted But that would assume JR isn't the only person who can check something like this, right?
46 replies
RRailway
Created by Froge on 1/15/2024 in #✋|help
❗Urgent - Deleted fork environment, all database volumes removed from production 🙃
There's only a single staff member who can check? <:pepe_okbruh:679051001189105702> What does that look like on enterprise?
46 replies
RRailway
Created by Froge on 1/15/2024 in #✋|help
❗Urgent - Deleted fork environment, all database volumes removed from production 🙃
Right, can we get someone to look? I'm sure a quick check of whether the volume still exists should be relatively quick and simple? That's a good place to start IMO
46 replies
RRailway
Created by Froge on 1/15/2024 in #✋|help
❗Urgent - Deleted fork environment, all database volumes removed from production 🙃
Hey yeah, just checking in?
46 replies