Oli - Kinde Comments - Answer Overflow

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Oli - Kinde

•Created by ryno1234. on 7/1/2024 in #💻┃support

Gravatar images empty

Hey @TotalScrub, Thanks for elaborating on your issue and expected case. We are actually exploring how to improve our gravatar implementation at the moment. I think your suggestion of passing an avatar, e.g. an image with the initials, is a good fallback option. I have passed this to my team. Sounds like the current Gravatar implementation is not a blocking issue for you at the moment since you are ignoring the Gravatar URLs. Please do reach out again if you come across a burning issue with Grvatars or anything else.

12 replies

•Created by deathless on 11/11/2024 in #💻┃support

Get the logo thru the api

Hey @deathless, Thanks for reaching out. I was able to replicate this issue. My team is looking into this issue. I will get back to you once I have an update.

3 replies

•Created by dillorscroft on 11/9/2024 in #💻┃support

Suspend an Organisation?

Hey @dillorscroft and @TotalScrub, I totally agree with your use-case and this is especially useful when using Kinde for our upcoming Billing feature. I have noted down this request (and use-case) to suspend an org

8 replies

•Created by ryno1234. on 7/1/2024 in #💻┃support

Gravatar images empty

Hey @TotalScrub, Are you able to explain more details about the issue you are experiencing, including your current state and expected state?

12 replies

•Created by TotalScrub on 11/12/2024 in #💻┃support

Something went wrong - Is there an outage?

Are you able to let me know what region is your business in? If you prefer to pass this to me privately, feel free to reach out in #🤫┃confidential-support

5 replies

•Created by Joshkop on 11/11/2024 in #💻┃support

Reset users MFA through managment API

Hey @Joshkop, Unfortunately, at the moment you cannot reset a user's MFA through the Kinde Management API. But this is something we are currently building.

3 replies

•Created by TotalScrub on 11/12/2024 in #💻┃support

Something went wrong - Is there an outage?

Hey @TotalScrub, I am terribly sorry you have lost hours troubleshooting this issue. Are you able to let me know what version of the Nuxt module you are using?

5 replies

•Created by DisamDev on 11/3/2024 in #💻┃support

Callback URLs bug

Hi @DisamDev, Sorry to hear you are having this callback URL issue. What version of the NextJS SDK are you using? This will help my team replicate the issue you are experiencing. Also, just for completenes, are you able give your application a name?

19 replies

•Created by disquietone on 10/28/2024 in #💻┃support

Updating boolean user properties

Hey @disquietone, Thanks for reaching out. I have passed on this issue to my API and property expert teammates. I will get back to you once I have more information.

7 replies

•Created by Ollie Mansell on 10/19/2024 in #💻┃support

Using the kinde management API...

My pleasure.

9 replies

•Created by Ollie Mansell on 10/19/2024 in #💻┃support

Using the kinde management API...

Hey @Ollie Mansell, You can use the Get users API call with the email query parameter to filter users by email. Let me know if you have any questions on this.

9 replies

•Created by أبو زكريا on 10/20/2024 in #💻┃support

Create Account Screen Displaying english text even though arabic language is set as default

Hey @أبو زكريا,

Thanks a lot for merging the PR

I was about to get back to you. Seems like you beat me to it.

But when i was testing now logging in with twitter, i got this screen and i don't find any of this text in the english translation files So not sure how its managed and how i can get it in arabic too

Good question, let me get back to you on this.

Also another question, is it possible to customize these screens with my own UI elements same like the custom login screen?

We are currently building a feature where you can customize all the screens - you can be notified when this feature is live by subscribing here

11 replies

•Created by أبو زكريا on 10/20/2024 in #💻┃support

Create Account Screen Displaying english text even though arabic language is set as default

Hey @أبو زكريا, Thanks for making a PR for the additional translations. I will get this reviewed with my team. Apologies for not jumping on this earlier.

11 replies

•Created by Ollie Mansell on 10/19/2024 in #💻┃support

Using the kinde management API...

Hey @Ollie Mansell, I am so sorry you lost a couple hours from this issue and Im glad to hear you are not blocked by this issue. I have raised this with my team to determine if this is a deliberate design choice - if it is, there is definitely an oppounity to improve the experience here so others don't lose "a couple of hours" too. Sorry again for the inconvenience. Please don't hesitate to reach out if you come across any others issues, so you don't lose valuable hours again.

9 replies

•Created by 2009average on 10/23/2024 in #💻┃support

Can't install kinde SDK for sveltekit because of the new svelte5 installation dependency.

Hey @2009average, I can see you raised the same issue on our Slack community and confirmed that you did indeed raise the following GitHub issue: https://github.com/kinde-oss/kinde-sveltekit-sdk/issues/39 My team and I will update you on the progress of this issue on the GitHub issue.

5 replies

•Created by Abel Trần on 10/6/2024 in #💻┃support

Issue with getKindeServerSession().refreshTokens(); in Next.js App Router

Hey @Abel Trần, This does not sound like the expected behaviour. I have let my team know this too. Please continue to let us know of any other issues/findings you come across.

25 replies

•Created by Abel Trần on 10/6/2024 in #💻┃support

Issue with getKindeServerSession().refreshTokens(); in Next.js App Router

Hey @Abel Trần, Apologies for not getting back to you sooner. We are still looking into this issue. I update you, more regularly, as we progress in fixing this issue.

25 replies

•Created by DisamDev on 10/10/2024 in #💻┃support

Production problem

Good to hear. Please don't hesitate creating a new support conversation in #💻┃support if you come across any other issues.

4 replies

•Created by DisamDev on 10/10/2024 in #💻┃support

Production problem

Hey @DisamDev, Sorry that you didn't get a response on this message earlier. Are you still experiencing this issue?

4 replies

•Created by DisamDev on 10/10/2024 in #💻┃support

404/terms page

This is good to know. I will pass this into my team.

6 replies