alex_at_kinde
KKinde
•Created by Neurath on 7/18/2024 in #💻┃support
Need some help with my custom domain for production.
It works! Awesome. Yea that multiple level sub domain thing comes up from time to time in the support channels, so we need to figure out a way to display that better.
76 replies
KKinde
•Created by Neurath on 7/18/2024 in #💻┃support
Need some help with my custom domain for production.
For example, I've used the React starter kit a few times and one of the environment variables VITE_KINDE_DOMAIN set has to be the same URL as the custom domain auth page. I'm thinking something similar must have to happen on your .NET setup too?
In your case it would be account.constant.steltek.com.au
76 replies
KKinde
•Created by Neurath on 7/18/2024 in #💻┃support
Need some help with my custom domain for production.
In the meantime, are there any environment variables that you setup on your app?
76 replies
KKinde
•Created by Neurath on 7/18/2024 in #💻┃support
Need some help with my custom domain for production.
Forwarded this onto an engineer to join when they're available
76 replies
KKinde
•Created by Neurath on 7/18/2024 in #💻┃support
Need some help with my custom domain for production.
76 replies
KKinde
•Created by Neurath on 7/18/2024 in #💻┃support
Need some help with my custom domain for production.
If it's still unverified, could you do the following
* Delete the custom domain from the Kinde admin
* Leave all the existing DNS records
* Re-add it with the same "account.constant.steltek.com.au"
This will force a refresh of the backend job that validates the DNS records so that it checks frequently. Over time, it checks less and less frequently, so we want to reset this back to the fast cadence.
76 replies
KKinde
•Created by Neurath on 7/18/2024 in #💻┃support
Need some help with my custom domain for production.
And just double checking, you're still trying to register the following custom domain for your auth page?
account.constant.steltek.com.au
76 replies
KKinde
•Created by Neurath on 7/18/2024 in #💻┃support
Need some help with my custom domain for production.
76 replies
KKinde
•Created by Neurath on 7/18/2024 in #💻┃support
Need some help with my custom domain for production.
You're correct though in your screenshot, but maybe double check that ACME challenge record. For a DNS zone of just steltek.com.au:
Record = account.constant
Value = au.kinde.com
Record = _acme-challenge.account.constant
Value = The original ACME challenge URL, don't include extra subdomain
76 replies
KKinde
•Created by Neurath on 7/18/2024 in #💻┃support
Need some help with my custom domain for production.
@Neurath Just checking if you got your custom domain setup ok in the end? The multi-level setup can vary depending on whether you have a dedicate zone for the subdomain. We tried to articulate it in the following doc, but will take another pass at the section again. https://docs.kinde.com/build/domains/pointing-your-domain/#using-multi-level-subdomains
76 replies
KKinde
•Created by alex_at_kinde on 10/17/2023 in #💻┃support
Issue with US region email delivery
Just a quick update, emails are starting to flow again for the US region. There's still a backlog to process and we'll keep updating until everything's cleared out.
6 replies
KKinde
•Created by alex_at_kinde on 10/17/2023 in #💻┃support
Issue with US region email delivery
@Dazah Fair call. I'll cross post into the General for reference and we'll review the process for future.
6 replies
KKinde
•Created by alex_at_kinde on 10/17/2023 in #💻┃support
Issue with US region email delivery
Just a quick update that the team are actively working on a temporary fix
6 replies