DangerMiaus
After tying the service for the first time, out of funds because of a stale pod after disconnecting
First of all, how do your company waits 3+ weeks to warn me about having a pod running and wasting my funds? Second, how isn't there an automatic disconnect protocol setup for such cases where it's BLATANTLY evident the user has unwilling and inadvertently failed to stop the service in full? And third and most important, how isn't there a clear and present FULL STOP button in your UI? I'm sorry but unless I get at least a CLEAR and throughout explanation about how to effectively and definitively stop the service next time I use it (if I decide to do so about this fiasco, which depends on you) and a 8 euros/dollars refund (I spent around 4 hours with my tests on a 30 cents per hour GPU and I had purchased 10 euros/dollars in funds, and I remember around 8 dollars and plenty of change left when I thought I'd stopped the service in full) in my account funds I definitely won't use or recommend your services anymore and I'll have to go to another company, because I still need the service, and you'll have lost a steady client in the long run. 10 euros/dollars, or 8 in this case, as I effectively and satisfactorily used the service while I INTENDED to do so, may not seem much to you but for me it's a quarter of the weekly grocery shopping, and actually hesitated before making the spending for the very reason I just pointed out, but went for it because I considered it an investment. I've gone from being very happy with the risk I took and the service's performance to be extremely disappointed and feeling deceived by the way it panned out.
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