Early 1.7 Update Release

Approximately two hours ago, we released the 1.7 update to a few areas. It will be officially launched in approximately 12 hours. We will publish the patch notes later today. In the meantime, if you have any feedback or concerns related to the early update release, please use the below thread.
84 Replies
Mocha
Mocha3y ago
Ios when ?
Error
Error3y ago
It might be delayed.
Mocha
Mocha3y ago
:BedSadge: :BedSadge: Thank you :tj_jerry_jerryheart:
Mihir
Mihir3y ago
Patch notes? Nice Today 🧐
Piston
Piston3y ago
Hey not sure if this is the right place to ask but I can't get past the first screen on pubg. They're telling me to update the game but I literally just downloaded it? Does anyone know what's the issue and how to solve it?
Hello, @alex. Can you please provide us the following information? ▫️ Numeric User Identification ▫️ Device ▫️ Wi-Fi or Cellular ▫️ Country ▫️ City
'
'3y ago
yes, is the same issue i just don't remember my ID, but i use a samsung device, wifi connection, brazil
Piston
Piston3y ago
What is your city?
'
'3y ago
bahia state
Piston
Piston3y ago
Noted, thank you. What is your device specifically?
'
'3y ago
is a Galaxy A20s
Piston
Piston3y ago
All right, thank you.
xYz
xYz3y ago
Poco X3pro Nepal
Piston
Piston3y ago
Can any of you try performing this? ▫️ 1. Go to your device Settings. ▫️ 2. Go to Applications. ▫️ 3. Find "Google Play Store". ▫️ 4. Clear data and cache. ▫️ 5. Restart your device.
'
'3y ago
okay still happening
xYz
xYz3y ago
@Piston no still not working
Piston
Piston3y ago
Can you maybe try clearing its data and cache, then restart your device?
'
'3y ago
game data? or play store data?
Piston
Piston3y ago
Google Play Store's data and cache.
Erion
Erion3y ago
@Piston my messages are getting deleted
Piston
Piston3y ago
There is a problem I can’t install the update ▫️ 5516634908 ▫️ iPhone XR ▫️ Wi-Fi ▫️ Slovenia ▫️ Tolmin
Apologies, your message contained too many emojis and it was automatically removed by the bot.
Erion
Erion3y ago
Ah ok.Did you find the reason why I can’t install the update?
Piston
Piston3y ago
Can you please try this, @Erion?
Erion
Erion3y ago
I tried doing that looks like IOS can’t access it because I Couldn’t even clear the data/cache
'
'3y ago
still 😔
Piston
Piston3y ago
Nevermind. Sorry. I realized that you were on iOS. Thank you for trying.
Erion
Erion3y ago
Oh it’s ok I’ll wait till tomorrow
'
'3y ago
thank you for helping.. I'll wait a little more until this new update appears :catok:
xYz
xYz3y ago
@Piston still problem in android @Piston @Error
Piston
Piston3y ago
Thank you for your kind understanding, @Erion and @'.
Erion
Erion3y ago
No thank you for helping us!❤️
Piston
Piston3y ago
The issue is being looked into. We will mention you when we have an update. Your patience would be highly appreciated.
nouzen8s
nouzen8s3y ago
Hello, today is the 15th, I removed the pubg, and installed it back. After I entered the game, I got the following message: (A new version is available, please update the game before proceeding. Refresh.? Click cancel to exit the game) I did so, but when I go to the Play market there is no update, and, accordingly, I can not enter the game. I ask you to help with solving this problem. My Gmail [email protected]
nouzen8s
nouzen8s3y ago
No description
No description
Quendi
Quendi3y ago
Please add following details to further troubleshoot the issue, @nouzen8s. ▫️ Numeric User Identification ▫️ Device ▫️ Wi-Fi or Cellular ▫️ Country ▫️ City
xYz
xYz3y ago
@Piston I did that and its oka now
Piston
Piston3y ago
We do not recommend that you download or update PUBG MOBILE from third-party app markets or websites, @xYz. This is risky and may result in an account suspension.
nouzen8s
nouzen8s3y ago
Redmi note 9 128gb 4 ram Cellular Italy Treviso I don t now where seek the numeric user identification I bad speek English
Piston
Piston3y ago
It is your in-game ID.
nouzen8s
nouzen8s3y ago
On discord? Or my name in pubg
Piston
Piston3y ago
Your PUBG MOBILE user identification. The one with the numbers.
nouzen8s
nouzen8s3y ago
I don't now , I can not entering the game
Piston
Piston3y ago
No worries.
nouzen8s
nouzen8s3y ago
Ok
Error
Error3y ago
Can you download the game from https://pubgmobile.com, update via Google Play and then see what happens?
nouzen8s
nouzen8s3y ago
Ok
ChoPakaPik
ChoPakaPik3y ago
Hello, please someone can help me ? this error message appears there is marked that an update must be done but when I go to google play there is no updateI have already installed and reinstalled the game
No description
No description
Quendi
Quendi3y ago
@ChoPakaPik
xYz
xYz3y ago
@Piston its problem in google store bro
ChoPakaPik
ChoPakaPik3y ago
Numeric user identification : 5767707448 Device : huawei p30 pro Wi-Fi Country :France Citroën : Paris @Quendi
nouzen8s
nouzen8s3y ago
thanks a lot it worked
Quendi
Quendi3y ago
@ChoPakaPik, please try to follow this procedure and see if it will make any difference.
ChoPakaPik
ChoPakaPik3y ago
Okey thank you
Quendi
Quendi3y ago
You're welcome, @ChoPakaPik.
iXTwfcollins
iXTwfcollins3y ago
Trying to send patch note link from the website @Quendi
Piston
Piston3y ago
Please refer to this and see if it helps, @' and @xYz. As for you, you may need to wait until the iOS update is released tomorrow, @Erion. You can keep an eye on #game-news.
Erion
Erion3y ago
Ok I will.
nouzen8s
nouzen8s3y ago
sorry, it seemed I still can't update the game and log in accordingly😂 but now at least he enters the place where you choose what to enter through Twitter Facebook ....
Piston
Piston3y ago
Please refer to the pinned messages of #questions for further information.
nouzen8s
nouzen8s3y ago
I correctly understood from the fixed messages that the update will be available in 12 hours, and it will be possible to enter the game?
ChoPakaPik
ChoPakaPik3y ago
Thanks you so so much for your help @Quendi It works I can play
Quendi
Quendi3y ago
Glad to hear that, and you're most welcome, @ChoPakaPik.
Piston
Piston3y ago
You may refer to #game-news for more information about the update. You can enter the game now, but you can update the game tomorrow.
'
'3y ago
i made the download through the site and the update mess didn't appear. the game is running normally now. thank you so much for the help guys :CatLove:
nouzen8s
nouzen8s3y ago
I can not enter,writes that with this account you were logged in A newer version of the game. With it you can no longer enter the old version of the game, update the game. Until the latest version But I can not do this, there is no update in the Play market Tomorrow I'll check if I can log in after the update Thanks for your help ❤️
Error
Error3y ago
What is the game version displayed on Google Play, @nouzen8s?
nouzen8s
nouzen8s3y ago
1.5.0
Error
Error3y ago
Are you sure you uninstalled it from Google Play, and then downloaded it from the website?
nouzen8s
nouzen8s3y ago
Yes
Error
Error3y ago
Can you please provide a video recording?
nouzen8s
nouzen8s3y ago
Video recording of what?
Error
Error3y ago
Can you please provide a screenshot of where you downloaded version 1.6 from (website)?
nouzen8s
nouzen8s3y ago
No description
nouzen8s
nouzen8s3y ago
I downloaded 1.1GB
alex
alex3y ago
hey Piston, just like you said the update button appeared this morning and now I'm able to play. Thanks a lot for the help!
iXTwfcollins
iXTwfcollins3y ago
How can one update pubg kr on ios without having to change apple id region Pls help.
Dyno
Dyno3y ago
We provide community support only for the global English version of PUBG MOBILE here, @iXTwfcollins.
Mocha
Mocha3y ago
Its called pubg mobile Korea and Japanese version why should it be available outside their appstore region makes sense right ?
Honey._.Bee
Honey._.Bee3y ago
hello can you tell mehow can i download 1.7 update in gameloop emulator
iXTwfcollins
iXTwfcollins3y ago
I cant stop auto download resources since v1.7 update pls fix this @Moderator
hаlṏQพéén
I accidentally changed my server to middle east from asia I was already in ACE this season will I still the tier rewards for this season ?
Mocha
Mocha3y ago
Yes
hаlṏQพéén
@mochaw thank you so much
Mocha
Mocha3y ago
You're welcome
sukelaci
sukelaci3y ago
In 1.7 update, there is no option to turn off auto download. I can't play because of this.
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