My account was mistakenly locked, I hope you can help me handle it.

Dear PUBG Customer Service: I am a player who loves the PUBG game. However, in a recent game, my account was banned, which has left me very confused and disappointed. I am very... I have carefully recalled that I did not use any cheating tools or engage in any violations, nor did I violate the game rules. Therefore, I earnestly request that PUBG customer service unban my account as soon as possible so that I can return to the game. If any proof or information is needed, I will fully cooperate. At the same time, I also hope that PUBG customer service can strengthen account security management to avoid the recurrence of similar issues. Finally, I would like to thank PUBG customer service for their patience and help. I hope my account can be unbanned as soon as possible so that I can continue to enjoy the fun of the PUBG game. My account is on the global server, and currently, my account is on the Asian server. Account: 91ʚNight Mackerelɞ Account ID: 5190349366 No email is bound Phone number: 18046630620 Bound social platform: Twitter Time: April 20, 2025, 12:23 PM
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Solution:
Feel free to submit a ban appeal through https://pubgmobile.live/support. You can track the progress of your appeal from https://pubgmobile.live/status.
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6 Replies
Solution
delfin
delfin6h ago
Feel free to submit a ban appeal through https://pubgmobile.live/support. You can track the progress of your appeal from https://pubgmobile.live/status.
xia
xiaOP3h ago
@delfin🐬 Are you official or customer service? @delfin🐬 This account is very important to me.:laugh:
delfin
delfin3h ago
No I am a moderator, a volunteer player. Responses on the community support form are checked by the PUBG MOBILE Operations Team.
xia
xiaOP3h ago
all right I filled out this form. Can the official see it? This account is really important to me. I didn't use any AIDS either, and that's it :laugh: @delfin🐬
delfin
delfin3h ago
Yes, hope you hear back good news!
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xia
xiaOP3h ago
I am a China player. I don't know much English. It's very troublesome to complain about my account.

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