UC purchase
Today I received a mail from apple pay that I made a UC purchase of 9.99$ which I didn’t make. I cross checked in app and found no UC. I also checked UC turnover and didn’t found the transaction. How do I address this issue?
Solution:Jump to solution
Hello! Please reach out to the in-game customer service for assistance.
I suggest including the invoice along with the Order ID in your message to the customer service....
6 Replies
Solution
Hello! Please reach out to the in-game customer service for assistance.
I suggest including the invoice along with the Order ID in your message to the customer service.
I have reported it. I attached the image and order ID. Is this kind of scam or fraud that I need to worry about?
From my own experience, sometimes the Apple invoices are sent with a delay.
It is best for you to wait for the customer service's response before you take any action.
As long as you can see the same transaction from Settings > Apple Account > Media & Purchases > Purchase History then it should be legit.
Cant find today’s transaction in the purchase history
I found the transaction
Yes it is available in the purchase history with today’s date
You are absolutely correct. Apple sent the invoice with a long delay and that made the confusion. But I already submitted the refund request before realising and apple cannot take down the refund request now. Now I’m afraid that my pubg account might be affected?
You will need to reach out to the in-game customer service again to learn what you can do in this situation.
Okay