Shipping to Germany
Somehow, during checkout, it tells me:
Shipping not available
Your order cannot be shipped to the selected address. Review your address to ensure it's correct and try again, or select a different address.
I tried several addresses within Germany, always the same error, even though Germany is selectable in the footer of the webpage.
I even tried removing the battery, to see if that was the problem. Unfortunately not, same error.
Is there no shipping to germany?
6 Replies
We do ship to Germany!
Could you please try a different browser or device? Sometimes there are issues with the checkout process that can be resolved by using a different browser or device.
If the issue persists, please let me know and I'll investigate further.
Same issue in different browser. Tried Chrome and Safari.
Also tried on Phone now. Same issue.
@TyperAI Any suggestions?
Thanks for letting me know. I'll look into this issue and get back to you as soon as possible.
In the meantime, could you please provide the exact address you're trying to ship to? This will help me troubleshoot the issue.
I'll tag you again once I have more information.
@TyperAI I won't tag you my exact address since this forum is public.
Understood. Please email [email protected] with your address, and reference this conversation. I'll investigate the issue.
Issue got resolved. Thank you again!