Account Recovery Problem
I've make a form in pubgmlive support and in-game claim, both rejected. How am I supposed to show proof of all UC purchased? (from Midasbuy or any of them)
Solution:Jump to solution
Please contact the in-game customer service directly for further assistance if you have any questions.
29 Replies
all UC purchased we're more than 6 months
account lost in 2/20/2025
Do you have screenshoot
yes
rejected, if you read carefully at my information at the top
Sorry i dont know that
Solution
Please contact the in-game customer service directly for further assistance if you have any questions.
is there anyway to put more than just one of proof of UC purchased?
iv tired everything the customer support keeps sending me email to file a claim in game which i cant because it says i should use a regular device. ive answered all their questions and sent videos off all my receipts and submitted it on pubgmobilelive/support
except they ask for further info, that's how i can show all the receipts of UC purchased or other item from in-game purchased
the 4th time getting emailed like this
@.Nadïa.🌴 how can i contact in-game customer service? can you tell me?
you got that after filing a claim?
yes
you dont get an error about using a regular device?
if you make a form in pubgmobile.live/support you might be able to make a in-game claim, that's what i did before
i did
i got this from them
well idk about this, and never been there
that message saying to keep file a claim
seems kinda hard to get back our own account back
i don’t even think they get accounts back at this point
idk about that, but some people getting back their account
account stolen from many years
this is why i was hoping for, to get my account back since it was hacked on this day
guess we should ask them cuz i don’t understand why it takes so long to get a reply. the hacker can ban my account if he feels like or sell it
he has all the time in the world
sell or ban, we can still get the account
as long as we provided them with any information they needed
what use is recovering a 10 year banned account
and the only person who were in pubg mobile team is only Error
the rest is only normal player
well if you didn't want it back you can leave it be then
except that you still want it, or you have spend money on the account like buying skin and you love to get it back
of course i want it back but theres no help
like me, i spend a lot but not too much. that's why i want my account back
since i was playing from 2018
well just keep on trying to reach help
the emails im getting are obviously bots just like the bots they use to reject people who apply for jobs.
is there a phone number for them?
idk about this
well all the moderator anwer were the same to all player here
except you're getting message from Error
a