Hi

Hello, I need help from a private employee. My account was stolen and I need to recover it. I have evidence to prove that the account is mine, including photos and videos. I need your help.
Solution:
Please submit a recovery request via the community support form for further assistance.
Jump to solution
8 Replies
Solution
delfin
delfin3w ago
Please submit a recovery request via the community support form for further assistance.
A7
A7OP3w ago
I completed my application. How do I know when the application was accepted or rejected? @delfin🐬 How many hours do you need to respond to my request?
delfin
delfin3w ago
PUBG MOBILE Operations Team aims to respond within 7 business days. You can check https://pubgmobile.live/status for the status of your request. We ask you to wait patiently in the meantime.
A7
A7OP3w ago
No description
A7
A7OP3w ago
I don't know how to use it When they check, will they send me an email? Or only on this site?
delfin
delfin3w ago
Tap on the Recovery tab and find your ID to view the status. You will also receive an email mentioning the outcome of your request.
No description
A7
A7OP3w ago
Thanks for your help.
delfin
delfin3w ago
You are welcome!

Did you find this page helpful?