PM
PUBG MOBILE•3w ago
rAZE-

1 Minute false ban

Hello Pubg team, I was playing and in mid game I got banned for 1 minute and it says to download official gameloop but it's already from official website and up to date I swear, should I ignore and keep playing or what I need to do? I dont want to get another ban Note: I got unbanned before a file claim in case if you will tell me to do a file claim. Thanks 💙
No description
Solution:
Thank you for your help. The root issue has been identified and fixed, and any affected accounts have been unbanned.
Jump to solution
8 Replies
rAZE-
rAZE-OP•3w ago
Update: So I continued playing and ended up getting banned for 1 hour and did a file claim but received an email saying it was unsuccessful, what's causing this ban all of a sudden? @Yasser
Quendi
Quendi•3w ago
Hello, @rAZE-! We will try to get a confirmation regarding this ncnad get back to you.
rAZE-
rAZE-OP•3w ago
Thanks, I will be waiting for your reply
Quendi
Quendi•3w ago
Hello, @rAZE-! Could you please confirm the following two points? 1. Where did you get the APK from? 2. Did you modify local files to change avatar?
rAZE-
rAZE-OP•3w ago
Apk? Its the game downloaded from app market of emulator then double clicked it then gameloop installed it 🤔, and what do you mean changing avatar?
Quendi
Quendi•3w ago
Did you modify or replace any game files or not, @rAZE-?
rAZE-
rAZE-OP•2w ago
I didn't use any gfx tools or hidden grass files if that's what you mean Graphics are from in game hdr 90 frame @Quendi so I read other threads here and I wanna let you know that I always play on opengl to escape from black icons bug @Quendi any news?
Solution
Quendi
Quendi•2w ago
Thank you for your help. The root issue has been identified and fixed, and any affected accounts have been unbanned.

Did you find this page helpful?