PM
PUBG MOBILEβ€’3w ago
estacy

I lost 60uc from the new xsuit

I only did the voucher i had which was 10uc i had 95uc in my account and i only opened it once i got a issue saying it cannot be done (something like that i can’t remember exactly) then after i pressed it 2 more times a few minutes later and saw i did 1 spin but lost 60uc
Solution:
Hello @estacy, @chunchun γ€Š! Please reach out to the in-game customer service for assistance regarding this. If you face this issue again, you can report it from https://pubgmobile.live/support > Bug....
Jump to solution
7 Replies
estacy
estacyOPβ€’3w ago
It also says that i have 1 spin done.
chunchun γ€Š
chunchun γ€Šβ€’3w ago
@estacy I literally just got the same issue but with a 10 draw πŸ’€ The message is "payment failed, try again" I tried and it took UC for 2 10 draws
Solution
delfin
delfinβ€’3w ago
Hello @estacy, @chunchun γ€Š! Please reach out to the in-game customer service for assistance regarding this. If you face this issue again, you can report it from https://pubgmobile.live/support > Bug.
chunchun γ€Š
chunchun γ€Šβ€’3w ago
I already did yesterday
delfin
delfinβ€’3w ago
Got you. You can expect a response from the customer service within 72 hours.
chunchun γ€Š
chunchun γ€Šβ€’3w ago
Ok ok, thank you
estacy
estacyOPβ€’2w ago
I just sent one

Did you find this page helpful?