Recovery

Can you help me for recovery my account, my phone has been hacked
Solution:
Please submit a recovery request via the community support form for further assistance.
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29 Replies
Solution
delfin
delfin4w ago
Please submit a recovery request via the community support form for further assistance.
Hanan
HananOP4w ago
Thx you
快乐丶VROZTY
how's your recovery brother? mine also hacked 0..0
Hanan
HananOP4w ago
Click on the website
快乐丶VROZTY
i did i'm just curious about your's ;D is your account recovered or not ? because my case is, the hacker hack my email and reset my phone to factory mode. and then i try to claim a file using recovery account tool in game, it says "claim declined, please use regular device" when this appeared, i'm also shocked and feel numb even the system can't recognize if my account always logged in at my phone, my very last chance is from this form pubgmobile.live/support
april
april4w ago
did it work? did the website open? I can't open the website and not only me but my friends too, also I've seen someone on this discord also cannot open the website
Hanan
HananOP4w ago
Pending Yes its work
april
april4w ago
mine is always like this, I tried open it so many times but it could never load the page
No description
april
april4w ago
can you show me what it's like when you open it?
Hanan
HananOP4w ago
Click on community support form Its a form you have to fill it
快乐丶VROZTY
at first, im also like this, but i keep trying, then finally i can open the website maybe it's because the website is crowded.. becoz sometimes i can't open it as well same as mine
Hanan
HananOP3w ago
Check you internet Its pending what that mean
delfin
delfin3w ago
It means that your recovery request has not been reviewed by Tencent yet.
Hanan
HananOP3w ago
How many days its will take
ROMEO
ROMEO3w ago
Within one and two week
Hanan
HananOP3w ago
Thx you for help me
luffysir_
luffysir_3w ago
My acc also got hacked
Hanan
HananOP3w ago
Click on the link
luffysir_
luffysir_3w ago
Did you get the response yet?
Hanan
HananOP3w ago
Its verifying i’m just waiting for the result
Beeka69Fg
Beeka69Fg3w ago
5289317220
No description
Hanan
HananOP3w ago
Its ban for 10 years
luffysir_
luffysir_3w ago
My fb is still linked with my account but hacker changed my secondary verification is there anyway?
Beeka69Fg
Beeka69Fg3w ago
yes 😭
Hanan
HananOP3w ago
Sorry
Beeka69Fg
Beeka69Fg3w ago
Do you know how to recovery it
Hanan
HananOP3w ago
I think you can’t because its for 10 years
Beeka69Fg
Beeka69Fg3w ago
do you know how 🥺
Hanan
HananOP3w ago
I dont know

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