Workflow Considerations for Multiple Notification Types in Novu
Hello Novu Community,
I’m working on setting up notifications for our platform, and I need some guidance regarding the workflow in Novu for three different notification types: Conversations, Tasks, and System Notifications.
In our UI (attached a photo), these are currently separated out, but I’m wondering what would be the best approach for setting up the workflow in Novu. Should we create a separate workflow for each notification type, or would it be better to have a single workflow with conditions to handle different notification types?
The notifications are currently sent to web and mobile apps, and in the future, we plan to add email and digest notifications. I’m keen to understand what the recommended best practices are in this scenario.
Any advice or insights would be greatly appreciated!

1 Reply
@ssunki
You can add tags in the workflow and then use those tags values in inbox to create these 3 tabs
checkout this doc
https://docs.novu.co/platform/inbox/react/multiple-tabs
Let me know if you have any question