Help for My Account
Hi
Solution:Jump to solution
Please try to recover your social media account by contacting the appropriate customer service of your social media account, @Spiderman🕸: https://www.facebook.com/help.
If you're unable to recover your linked social media account, please submit an account recovery request through in-game at the login page by selecting Help > Login Issue > Account Recovery > Submit Claim....
13 Replies
İ cant login my account
?
@Quendi can u help me?
Hello, @Spiderman🕸!
What is the issue you're facing when trying to log into your account?
İ forgot my login direction.But i know i had login with facebook
I lost my Facebook account
Do you have another login option linked to your PUBG MOBILE, @Spiderman🕸?
İ think no
İ had login my account in 21/08 last time
?
Solution
Please try to recover your social media account by contacting the appropriate customer service of your social media account, @Spiderman🕸: https://www.facebook.com/help.
If you're unable to recover your linked social media account, please submit an account recovery request through in-game at the login page by selecting Help > Login Issue > Account Recovery > Submit Claim.
İ dont remember anything ıf my facebook
When iwant to reset my account it say that trustworthy like that
But i sold my old telefon and i cant
@Quendi
I can answer a lot of questions
You may try to submit a recovery request using a familiar device. You can also try to submit a recovery request through the community support form if your in-game account recovery request was rejected.
Which category i should select?
In the community support form, you can select the recovery option.
What was the specific time when your account was stolen?(it say that like but my account didnt stolen)
@Quendi
You can provide the time when it was lost.
Okey
@Quendi can u help me?
@Quendi